CPSCGeneral Alert
CPSC, Canon U.S.A. Inc. Announce Recall of Fax Machines
Published: May 10, 2001Recall ID: 01152Category: generalCountry: US
Reason for Recall / Hazard
The Faxphones are combination plain-paper copiers and facsimile machines. A component failure can cause the Faxphone to catch on fire.
Product Description & Identification
The recall involves Canon Faxphones with model number B640. "FAXPHONE B640" is written on the front of the machines. The units being recalled have serial numbers UKK52923 to UKK55442, UKK60513 to UKK99999, and YKK02001 to YKK20000. The serial number is printed on a silver label located on the back of the machines.
Affected Products
Faxphones (combination copiers and facsimile machines)
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2001/CPSC-Canon-USA-Inc-Announce-Recall-of-Fax-Machines |
| Title | CPSC, Canon U.S.A. Inc. Announce Recall of Fax Machines |
| Images › U R L | https://www.cpsc.gov/s3fs-public/faxphone.jpeg |
| Images › Caption | Recalled Canon Faxphone |
| Hazards › Name | The Faxphones are combination plain-paper copiers and facsimile machines. A component failure can cause the Faxphone to catch on fire. |
| Injuries › Name | Canon U.S.A. received five reports of Faxphones catching on fire and causing damage to the machines. No injuries have been reported. |
| Products › Name | Faxphones (combination copiers and facsimile machines) |
| Products › Type | Computer Equipment |
| Products › Category I D | 1893 |
| Products › Number Of Units | About 60,000 |
| Recall I D | 797 |
| Remedies › Name | Consumers should stop using the Faxphones immediately, and contact Canon U.S.A. Inc. to get a free replacement Faxphone. |
| Importers › Name | Canon U.S.A. Inc., of Lake Success, N.Y. |
| Retailers › Name | Electronics, office products and computer stores nationwide sold these machines, from October 1999 through May 200,1 for between $130 and $200. |
| Recall Date | 2001-05-10T00:00:00 |
| Description | The recall involves Canon Faxphones with model number B640. "FAXPHONE B640" is written on the front of the machines. The units being recalled have serial numbers UKK52923 to UKK55442, UKK60513 to UKK99999, and YKK02001 to YKK20000. The serial number is printed on a silver label located on the back of the machines. |
| Recall Number | 01152 |
| Consumer Contact | For more information, consumers should call Canon at (888) 280-7858 between 8 a.m. and 12 a.m. ET Monday through Friday, and between noon and 8 p.m. ET Saturday, or visit Canon's website at www.cusa.canon.com/consumer |
| Last Publish Date | 2026-02-25T00:00:00 |