CPSC and GE Interlogix Announce Recall to Repair Security Control Panels
USCPSC and GE Interlogix Announce Recall to Repair Security Control Panels
Recalling Firm: GE Interlogix, of Tualatin, Ore.
Reason for Recall / Hazard
The systems can fail to communicate with the central station that should receive the distress signal, which then would fail to alert the fire department, police department, or ambulance service. This poses a safety risk to consumers.
Product Description & Identification
The repair includes all ZX400, ZX410 and ZX440F security control panels experiencing "MEMORY ERROR" or "NO COM FROM CONTROL" errors and all ZX300 and ZX310 security control panels that are being monitored. The control panels are used mainly to guard against burglary but can be linked to smoke and fire alarms. The brand name "Moose" is printed on the front of the keypad.
Affected Products
Security Control Panel
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2002/CPSC-and-GE-Interlogix-Announce-Recall-to-Repair-Security-Control-Panels |
| Title | CPSC and GE Interlogix Announce Recall to Repair Security Control Panels |
| Hazards › Name | The systems can fail to communicate with the central station that should receive the distress signal, which then would fail to alert the fire department, police department, or ambulance service. This poses a safety risk to consumers. |
| Injuries › Name | CPSC and GE Interlogix are not aware of any incidents involving these security control panels. This recall is being conducted to prevent the possibility of incidents or injuries. |
| Products › Name | Security Control Panel |
| Products › Type | Home Control/Alarm Systems |
| Products › Category I D | 1999 |
| Products › Number Of Units | Approximately 18,000 |
| Recall I D | 2248 |
| Remedies › Name | Consumers with these security control panels should contact their service dealers immediately to arrange for an inspection and repair. Meanwhile, in the event of an emergency, consumers should not rely on their security systems to contact emergency personnel. |
| Retailers › Name | Authorized dealers and distributors sold the security control panels nationwide, from November 1998 to March 2001, for between $40 and $260. |
| Recall Date | 2002-03-13T00:00:00 |
| Description | The repair includes all ZX400, ZX410 and ZX440F security control panels experiencing "MEMORY ERROR" or "NO COM FROM CONTROL" errors and all ZX300 and ZX310 security control panels that are being monitored. The control panels are used mainly to guard against burglary but can be linked to smoke and fire alarms. The brand name "Moose" is printed on the front of the keypad. |
| Recall Number | 02525 |
| Manufacturers › Name | GE Interlogix, of Tualatin, Ore. |
| Consumer Contact | For more information, consumers can contact GE Interlogix at (800) 648-7422 between 6:00 a.m. and 5:00 p.m. PT Monday through Friday or visit the firm's web site at www.sentrol.com |
| Last Publish Date | 2025-11-03T00:00:00 |
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Recalling FirmGE Interlogix, of Tualatin, Ore.
📢 Share Warning
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: GE Interlogix, of Tualatin, Ore. - CPSC and GE Interlogix Announce Recall to Repair Security Control Panels Check if your household is affected: https://therecallfile.com/recalls/cpsc-and-ge-interlogix-announce-recall-to-repair-security-control-pane/CPSC-02525
Join Alertlist
Get instant email updates whenever critical safety recalls like this are published.
Featured on Product Hunt
Help support our public safety mission and check out our community launch.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Related Recalls
Health CanadaTransport Canada Recall - 2018088 -
Transport Canada Recall - 2018088 -
Tires
Health CanadaTransport Canada Recall - 2018288 -
Transport Canada Recall - 2018288 -
Airbag
Health CanadaTransport Canada Recall - 2018409 -
Transport Canada Recall - 2018409 -
Airbag