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CPSCGeneral Alert

Core Health & Fitness Recalls Stairmaster Stepmill Exercise Equipment Due to Fal...

Published: August 30, 2018Recall ID: 18764Category: generalCountry: US

Reason for Recall / Hazard

The steps can accelerate rapidly without input from the user, posing a fall hazard.

Product Description & Identification

This recall involves StairMaster branded 8G Gauntlet Stepmill machines with model numbers 9-5250 & 9-5270. The recalled machines were sold in red, black and red/yellow. The recalled machines consist of a revolving staircase and a backlit LCD console. The model number is printed on the base of the unit. The date code is in the YYWW format (1816 means year 2018, week 16). The date code is the section of the serial number at digits 8 - 11 (see photo). The date code range for SKU 9-5250 is from 1734 to 1823. The date code range for SKU 9-5270 is from 1813 to 1816. Stairmaster is printed on both sides of the unit and on the shrouds.

Affected Products

StairMaster® branded 8G Gauntlet Stepmill machines

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2018/Core-Health--Fitness-Recalls-Stairmaster-Stepmill-Exercise-Equipment-Due-to-Fall-Hazard-Recall-Alert
TitleCore Health & Fitness Recalls Stairmaster Stepmill Exercise Equipment Due to Fall Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1140_1.jpeg
Images › 1 › CaptionRecalled 8G Gauntlet Stepmill machines
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/1140_2.jpeg
Images › 2 › CaptionSKU and Serial Number Card located on the rear frame
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/1140_3.png
Images › 3 › CaptionSKU and Serial Card Located on the rear frame
Hazards › NameThe steps can accelerate rapidly without input from the user, posing a fall hazard.
Injuries › NameThe firm has received reports of 52 incidents of steps accelerating unexpectedly, resulting in 12 minor injuries.
Products › NameStairMaster® branded 8G Gauntlet Stepmill machines
Products › Number Of UnitsAbout 3,500
Recall I D8389
Remedies › NameConsumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.
Importers › NameCore Health & Fitness, of Vancouver, Wash.
Retailers › NameCore Health & Fitness distributors nationwide from October 2017 through June 2018 for between $7,500 and $9,950.
Recall Date2018-08-30T00:00:00
DescriptionThis recall involves StairMaster branded 8G Gauntlet Stepmill machines with model numbers 9-5250 & 9-5270. The recalled machines were sold in red, black and red/yellow. The recalled machines consist of a revolving staircase and a backlit LCD console. The model number is printed on the base of the unit. The date code is in the YYWW format (1816 means year 2018, week 16). The date code is the section of the serial number at digits 8 - 11 (see photo). The date code range for SKU 9-5250 is from 1734 to 1823. The date code range for SKU 9-5270 is from 1813 to 1816. Stairmaster is printed on both sides of the unit and on the shrouds.
Recall Number18764
Manufacturers › NameLand America Health and Fitness, of Xiamen, Xingling, China
Remedy Options › OptionRepair
Consumer ContactCore Health & Fitness at 800-598-8541 from 6 a.m. to 5 p.m. PT Monday through Friday, email at support@corehandf.com or online at www.corehandf.com and click on “Recall Alert” for more information.
Last Publish Date2018-08-30T00:00:00
Manufacturer Countries › CountryChina

Overview

  • Recalling FirmLand America Health and Fitness, of Xiamen, Xingling, China
Official Agency Alert