CPSCGeneral Alert
Continuum Recalls Lenox Tea Kettles Due to Burn Hazard
Published: April 8, 2020Recall ID: 20107Category: generalCountry: US
Reason for Recall / Hazard
The tea kettles can expel hot water during use, posing a burn hazard to consumers.
Product Description & Identification
This recall involves Continuum's Lenox-branded 2.5 Quart Whistling Stainless Steel Tea Kettle with a three-layered bottom. The tea kettles were sold in a variety of colors, including blue, red, silver, and gold. They have a stainless steel flat bottom that measures approximately 7" in diameter and has a bent edge that extends approximately 1" beyond the flat portion of the bottom. The brand name Lenox is written on the sides and the bottom of the kettle.
Affected Products
Lenox 2.5 Quart Tea Kettles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Continuum-Recalls-Lenox-Tea-Kettles-Due-to-Burn-Hazard |
| Title | Continuum Recalls Lenox Tea Kettles Due to Burn Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-08 at 10.30.16 AM.png |
| Images › 1 › Caption | Recalled Lenox- 2.5 Quart Tea Kettle |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-08 at 10.30.31 AM.png |
| Images › 2 › Caption | The brand name Lenox is written on the bottom and sides of the kettle. |
| Hazards › Name | The tea kettles can expel hot water during use, posing a burn hazard to consumers. |
| Injuries › Name | Continuum has received 14 reports of tea kettles expelling hot water through the top, including four reports of burn injuries, some of them severe. |
| Products › Name | Lenox 2.5 Quart Tea Kettles |
| Products › Number Of Units | About 56,000 |
| Recall I D | 8790 |
| Remedies › Name | Consumers should immediately stop using the recalled tea kettles and contact Continuum for a full refund if proof of purchase is available. If not, consumers will be entitled to a refund of $29.99. |
| Importers › Name | Continuum Sales & Marketing Corp., of Port Washington, N.Y. |
| Retailers › Name | Burlington, HomeGoods, Home Sense, Marshalls, T.J. Maxx, Tuesday Morning, and Winners stores nationwide from September 2013 through November 2017 for between $30 and $50. |
| Recall Date | 2020-04-08T00:00:00 |
| Description | This recall involves Continuum's Lenox-branded 2.5 Quart Whistling Stainless Steel Tea Kettle with a three-layered bottom. The tea kettles were sold in a variety of colors, including blue, red, silver, and gold. They have a stainless steel flat bottom that measures approximately 7" in diameter and has a bent edge that extends approximately 1" beyond the flat portion of the bottom. The brand name Lenox is written on the sides and the bottom of the kettle. |
| Recall Number | 20107 |
| Remedy Options › Option | Refund |
| Consumer Contact | Continuum at 800-669-6385 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.gocontinuum.com and click on Recall Information for more information. |
| Last Publish Date | 2020-04-08T00:00:00 |
| Manufacturer Countries › Country | China |