Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard
USComverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard
Recalling Firm: Comverge Inc. of Norcross, Ga.
Reason for Recall / Hazard
The communication module in the thermostat can overheat, posing a risk of fire hazard.
Product Description & Identification
This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.
Affected Products
Programmable thermostat communication module
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2010/Comverge-Recalls-Communication-Module-Inside-TXU-Energy-Thermostats-Due-to-Risk-of-Fire-Hazard |
| Title | Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/~/link/9b8297f4858e4febade98898e1e47373.jpg |
| Images › 1 › Caption | Recalled Programmable thermostat with communication module indicated |
| Images › 2 › U R L | https://www.cpsc.gov/~/link/c74032c2281748ecbcd732fcdca53049.jpg |
| Images › 2 › Caption | Recalled Programmable thermostat showing serial number location |
| Hazards › Name | The communication module in the thermostat can overheat, posing a risk of fire hazard. |
| Injuries › Name | Comverge is aware of 13 incidents of the communication module overheating and damaging the thermostat, in at least two incidents there was minor smoke damage to the wall. Comverge has not received any reports of injuries. |
| Products › Name | Programmable thermostat communication module |
| Products › Type | Thermostats/Thermometers/Sensors |
| Products › Category I D | 2171 |
| Products › Number Of Units | About 6,300 |
| Recall I D | 431 |
| Remedies › Name | Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module. |
| Retailers › Name | TXU Energy to customers in North Texas |
| Recall Date | 2010-06-17T00:00:00 |
| Description | This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate. |
| Recall Number | 10743 |
| Manufacturers › Name | Comverge Inc. of Norcross, Ga. |
| Consumer Contact | For more information, contact Comverge toll-free at (866) 277-7001 between 8 a.m. and 8 p.m. CT Monday through Friday or visit the firm's website at http://www.comverge.com/recall |
| Last Publish Date | 2014-05-23T00:00:00 |
| Manufacturer Countries › Country | Mexico |
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Overview
- Recalling FirmComverge Inc. of Norcross, Ga.
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🚨 SAFETY ALERT: Comverge Inc. of Norcross, Ga. - Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard Check if your household is affected: https://therecallfile.com/recalls/comverge-recalls-communication-module-inside-txu-energy-thermostats-du/CPSC-10743
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