CPSCGeneral Alert
Chromag Bicycle Stems Recalled by Riser Holdings Due to Fall and Injury Hazards
Published: April 26, 2017Recall ID: 17140Category: generalCountry: US
Reason for Recall / Hazard
The clamping bolts that secure the stem to the fork steerer and/or the handlebars can break, posing fall and injury hazards to riders.
Product Description & Identification
This recall involves Chromag bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems include models BZA, Director, HiFi and Ranger. Only stems with a "Z" marked inside the bolt head are included in this recall. "Chromag" and the model name are printed on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.
Affected Products
Chromag bicycle stems
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2017/Chromag-Bicycle-Stems-Recalled-by-Riser-Holdings |
| Title | Chromag Bicycle Stems Recalled by Riser Holdings Due to Fall and Injury Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Chromag stem BZA model.jpg |
| Images › 1 › Caption | Chromag bicycle stem BZA model |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Chromag stem Director model.jpg |
| Images › 2 › Caption | Chromag bicycle stem Director model |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Chromag stem HiFi model.jpg |
| Images › 3 › Caption | Chromag bicycle stem HiFi model |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Chromag stem Ranger model.jpg |
| Images › 4 › Caption | Chromag bicycle stem Ranger model |
| Hazards › Name | The clamping bolts that secure the stem to the fork steerer and/or the handlebars can break, posing fall and injury hazards to riders. |
| Injuries › Name | The firm has received three reports of the clamping bolts breaking. No injuries have been reported. |
| Products › Name | Chromag bicycle stems |
| Products › Number Of Units | About 100 |
| Recall I D | 8036 |
| Remedies › Name | Consumers should immediately stop using bicycles with the recalled stems and contact Chromag for free replacement bolts for the stem. |
| Importers › Name | Riser Holdings Ltd., of Canada, dba Chromag Bikes |
| Retailers › Name | Arts Cyclery, Beatchwood Cycles, Beat Cycles, Breadwinner Cycles, Blazin Saddles, Harpers, Quality Bicycle Products, The Bike Hub and Squatch Cycles nationwide or online at www.chromagbikes.com from November 2016 through March 2017 for about $120 for the stem. |
| Recall Date | 2017-04-26T00:00:00 |
| Description | This recall involves Chromag bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems include models BZA, Director, HiFi and Ranger. Only stems with a "Z" marked inside the bolt head are included in this recall. "Chromag" and the model name are printed on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver. |
| Recall Number | 17140 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/62876r-eng.php |
| Consumer Contact | Chromag Bikes at 800-380-4102 from 9 a.m. to 5 p.m. PT Monday through Thursday, email info@chromagbikes.com or online at www.chromagbikes.com and click on Stem Bolt Recall at the top of the page for more information. |
| Last Publish Date | 2017-04-26T00:00:00 |
| Manufacturer Countries › 1 › Country | Taiwan |
| Manufacturer Countries › 2 › Country | Canada |