Home/Recalls/CPSC-16083
CPSCGeneral Alert

Charging Stations Recalled by LocknCharge Technologies Due to Electrical Shock H...

Published: January 27, 2016Recall ID: 16083Category: generalCountry: US

Reason for Recall / Hazard

A defective USB charging hub can cause an electrical shock to the consumer when the charging station is connected to the electrical supply.

Product Description & Identification

This recall involves LocknCharge iQ10 charging stations that allow users to charge and store multiple tablet computers. The charging stations are metal cubes about 16 inches tall x about 16 inches wide x about 12 ½ inches long and have two doors on the front. The cube has white sides with black doors and either a black or white top cover. The LocknCharge logo is on the sides of the cube. The charging stations came with a blue basket and a green basket with dividers that hold the devices to be charged. The baskets have a white handle with the LocknCharge logo on each side. The charging stations have two USB charging hubs under the top cover. Recalled charging stations have charging hubs with no batch code or that have batch codes that begin with 14L, 15B or 15C. The batch code is on the bottom of the charging hub under a silver data label.

Affected Products

Charging stations

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/Charging-Stations-Recalled-by-LocknCharge-Technologies
TitleCharging Stations Recalled by LocknCharge Technologies Due to Electrical Shock Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16083.PictureiQ10CSOpen01201.jpg
Images › 1 › CaptionLNC iQ10 charging station in open position
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16083.PictureiQ10CSClosed012.jpg
Images › 2 › CaptionLNC iQ10 charging station in closed position
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16083.SerialNo.jpg
Images › 3 › CaptionBatch code location
Hazards › NameA defective USB charging hub can cause an electrical shock to the consumer when the charging station is connected to the electrical supply.
Injuries › NameLocknCharge has received one report of a woman in Australia receiving an electrical shock from a charging station.
Products › NameCharging stations
Products › TypeBattery Chargers
Products › Category I D67668
Products › Number Of UnitsAbout 550
Recall I D6634
Remedies › NameConsumers should immediately stop using the recalled charging stations and contact LocknCharge Technologies for a free replacement charging hub and instructions for replacing the charging hub.
Importers › NameLocknCharge Technologies LLC, of Madison, Wis.
Retailers › NameDistributors to schools, government agencies and other users from February 2015 to May 2015 for about $600.
Recall Date2016-01-27T00:00:00
DescriptionThis recall involves LocknCharge iQ10 charging stations that allow users to charge and store multiple tablet computers. The charging stations are metal cubes about 16 inches tall x about 16 inches wide x about 12 ½ inches long and have two doors on the front. The cube has white sides with black doors and either a black or white top cover. The LocknCharge logo is on the sides of the cube. The charging stations came with a blue basket and a green basket with dividers that hold the devices to be charged. The baskets have a white handle with the LocknCharge logo on each side. The charging stations have two USB charging hubs under the top cover. Recalled charging stations have charging hubs with no batch code or that have batch codes that begin with 14L, 15B or 15C. The batch code is on the bottom of the charging hub under a silver data label.
Recall Number16083
Remedy Options › OptionRepair
Consumer ContactLocknCharge Technologies toll-free at 888-943-6803 from 8:30 a.m. to 4:30 p.m. CT Monday through Friday, or online at www.lockncharge.com and click on Recall Information for more information.
Last Publish Date2016-01-27T00:00:00
Manufacturer Countries › 1 › CountryAustralia
Manufacturer Countries › 2 › CountryHong Kong