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Health CanadaGeneral Alert

Cervélo R5 and Caledonia-5 bicycles and ST31 LT replacement stems recalled due t...

Published: September 15, 2022Recall ID: 64551Category: generalCountry: Canada

Reason for Recall / Hazard

Fall hazard

Product Description & Identification

Consumers should immediately stop using the Model Year 2022 Cervélo R5 and Caledonia-5 bicycles, and Cervélo bicycles with the affected ST31 LT replacement stems, and contact an authorized Cervélo dealer to arrange for a free repair to replace the faceplate.For more information, consumers can contact Cervélo Cycles Inc. toll-free at 1 833-416-8605 Monday through Friday from 10 a.m. to 5 p.m. PST, by email at ST31LTRecallSupport@cervelo.com, or online at https://www.cervelo.com/product-recalls. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Cervélo Cycles Inc.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Affected Products

Cervélo R5 and Caledonia-5 bicycles and ST31 LT replacement stems

Additional Source Details

FieldValue
N I D64551
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/cervelo-r5-and-caledonia-5-bicycles-and-st31-lt-replacement-stems-recalled-due-fall
IssueFall hazard
TitleCervélo R5 and Caledonia-5 bicycles and ST31 LT replacement stems recalled due to fall hazard
ProductCervélo R5 and Caledonia-5 bicycles and ST31 LT replacement stems
Archived0
CategorySports and fitness
Last updated2022-09-15
OrganizationConsumer product safety
What you should doConsumers should immediately stop using the Model Year 2022 Cervélo R5 and Caledonia-5 bicycles, and Cervélo bicycles with the affected ST31 LT replacement stems, and contact an authorized Cervélo dealer to arrange for a free repair to replace the faceplate.For more information, consumers can contact Cervélo Cycles Inc. toll-free at 1 833-416-8605 Monday through Friday from 10 a.m. to 5 p.m. PST, by email at ST31LTRecallSupport@cervelo.com, or online at https://www.cervelo.com/product-recalls. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Cervélo Cycles Inc.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Overview

  • Recalling FirmConsumer product safety
Official Agency Alert