Cannondale Recalls Tesoro Neo X Speed Electric Bicycles Due to Fall and Injury Hazards
USCannondale Recalls Tesoro Neo X Speed Electric Bicycles Due to Fall and Injury Hazards
Reason for Recall / Hazard
The bicycles do not meet the U.S. safety standard; the hand brakes are configured in accordance with the European safety standard which is reversed from the U.S. safety standard, posing fall and injury hazards to the rider.
Product Description & Identification
This recall involves the Cannondale Tesoro Neo X Speed electric bicycles (e-bikes). The e-bikes have an electric assist motor and are equipped with a horn, mirror, headlights and brake lights. "Cannondale" is printed on the sides of the top tube of the bicycle frame and on the sides of the seat. The e-bikes are gray with reflective accents on the frame, and tires and were sold in sizes small, medium, large and extra-large.
Affected Products
Cannondale Tesoro Neo X Speed Electric Bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Cannondale-Recalls-Tesoro-Neo-X-Speed-Electric-Bicycles-Due-to-Fall-and-Injury-Hazards |
| Title | Cannondale Recalls Tesoro Neo X Speed Electric Bicycles Due to Fall and Injury Hazards |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Tesoro-Neo-X-electric-bicycle.png |
| Images › Caption | Recalled Cannondale Tesoro Neo X Speed Electric Bicycles |
| Hazards › Name | The bicycles do not meet the U.S. safety standard; the hand brakes are configured in accordance with the European safety standard which is reversed from the U.S. safety standard, posing fall and injury hazards to the rider. |
| Injuries › Name | None reported |
| Products › Name | Cannondale Tesoro Neo X Speed Electric Bicycles |
| Products › Number Of Units | About 75 |
| Recall I D | 9580 |
| Remedies › Name | Consumers should immediately stop using the recalled bicycles and contact Cannondale for instructions on how to receive a free repair. Cannondale is contacting all known purchasers directly. |
| Importers › Name | Cycling Sports Group Inc., of Wilton, Connecticut |
| Retailers › Name | Authorized Cannondale dealers nationwide during September 2022 for about $5,500. |
| Recall Date | 2023-03-30T00:00:00 |
| Description | This recall involves the Cannondale Tesoro Neo X Speed electric bicycles (e-bikes). The e-bikes have an electric assist motor and are equipped with a horn, mirror, headlights and brake lights. "Cannondale" is printed on the sides of the top tube of the bicycle frame and on the sides of the seat. The e-bikes are gray with reflective accents on the frame, and tires and were sold in sizes small, medium, large and extra-large. |
| Recall Number | 23169 |
| Remedy Options › Option | Repair |
| Consumer Contact | Cannondale at 800-245-3872 from 9 a.m. to 6 p.m. ET Monday through Friday, email at ridersupport@cannondale.com or online at www.cannondale.com/en/safety-and-recalls or www.cannondale.com and click on "Recalls & Notices" at the bottom of the page for more information. |
| Last Publish Date | 2023-03-30T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
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🚨 SAFETY ALERT: Cannondale Recalls Tesoro Neo X Speed Electric Bicycles Due to Fall and Injury Hazards Check if your household is affected: https://therecallfile.com/recalls/cannondale-recalls-tesoro-neo-x-speed-electric-bicycles-due-to-fall-an/CPSC-23169
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