Home/Recalls/CANADA-64380
Health CanadaGeneral Alert

Buying health products online? Know the risks

Published: July 20, 2022Recall ID: 64380Category: generalCountry: Canada

Reason for Recall / Hazard

Unauthorized product

Product Description & Identification

If you are planning to buy health products online, read the information Health Canada has posted on the risks of buying drugs, natural health products or medical devices over the Internet.Look for health products that have been authorized by Health Canada. Authorized health products have an eight-digit Drug Identification Number (DIN), Natural Product Number (NPN) or Homeopathic Medicine Number (DIN-HM). Consumers can also check whether products have been authorized for sale by searching Health Canada's Drug Product Database, Licensed Natural Health Products Database or Medical Devices Active Licence Listing (MDALL).Avoid buying health products from questionable or untrustworthy websites. If you have questions about whether an online pharmacy is legitimate, contact the pharmacy regulatory authority in your province or territory. Find out more about choosing a safe online pharmacy.Talk to a health care professional, such as a doctor or pharmacist, if you have questions or concerns about a health care product.Check Health Canada's Recalls and Safety Alerts database for advisories on illegal health products that have been found on the Canadian market. Health Canada maintains a list of certain unauthorized health products that consumers can check regularly for updates.Report adverse events or complaints involving medical devices, drugs and other health products, including illegal health products, to Health Canada.Related linksINTERPOL news releaseCounterfeit prescription drugsBuying drugs over the InternetChoosing a safe online pharmacyHow to spot an unsafe online storeSafe use of body building productsAdulteration of natural health productsBuying safe sexual enhancement productsThe safe use of health products for weight loss

Affected Products

Unauthorized health products, including drugs, natural health products and medical devices, sold online.

Additional Source Details

FieldValue
N I D64380
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/buying-health-products-online-know-risks
IssueUnauthorized product
TitleBuying health products online? Know the risks
ProductUnauthorized health products, including drugs, natural health products and medical devices, sold online.
Archived0
CategoryDrugs
Last updated2022-07-20
OrganizationCommunications and Public Affairs Branch
What you should doIf you are planning to buy health products online, read the information Health Canada has posted on the risks of buying drugs, natural health products or medical devices over the Internet.Look for health products that have been authorized by Health Canada. Authorized health products have an eight-digit Drug Identification Number (DIN), Natural Product Number (NPN) or Homeopathic Medicine Number (DIN-HM). Consumers can also check whether products have been authorized for sale by searching Health Canada's Drug Product Database, Licensed Natural Health Products Database or Medical Devices Active Licence Listing (MDALL).Avoid buying health products from questionable or untrustworthy websites. If you have questions about whether an online pharmacy is legitimate, contact the pharmacy regulatory authority in your province or territory. Find out more about choosing a safe online pharmacy.Talk to a health care professional, such as a doctor or pharmacist, if you have questions or concerns about a health care product.Check Health Canada's Recalls and Safety Alerts database for advisories on illegal health products that have been found on the Canadian market. Health Canada maintains a list of certain unauthorized health products that consumers can check regularly for updates.Report adverse events or complaints involving medical devices, drugs and other health products, including illegal health products, to Health Canada.Related linksINTERPOL news releaseCounterfeit prescription drugsBuying drugs over the InternetChoosing a safe online pharmacyHow to spot an unsafe online storeSafe use of body building productsAdulteration of natural health productsBuying safe sexual enhancement productsThe safe use of health products for weight loss

Overview

  • Recalling FirmCommunications and Public Affairs Branch
Official Agency Alert