Home/Recalls/CPSC-13022
CPSCGeneral Alert

Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard

Published: November 1, 2012Recall ID: 13022Category: generalCountry: US

Reason for Recall / Hazard

A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.

Product Description & Identification

This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.

Affected Products

Dual-Voltage CineMate II Home Theater Speaker Systems

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2013/Bose-Recalls-Dual-Voltage-CineMate-II-Home-Theater-Speaker-Systems-Due-to-Fire-Hazard
TitleBose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/PageFiles.131148.Large%25201-13022.jpg
Images › 1 › CaptionPicture of recalled Bose CineMate Series II
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/PageFiles.131151.Large%25202-13022.jpg
Images › 2 › CaptionPicture of recalled Bose CineMate GS Series II
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/PageFiles.131156.Large%25203-13022.jpg
Images › 3 › CaptionPicture of recalled Bose CineMate bass module
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/PageFiles.131158.Large%25204-13022.jpg
Images › 4 › CaptionPicture of recalled Bose CineMate serial number location
Hazards › NameA component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.
Injuries › NameBose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.
Products › NameDual-Voltage CineMate II Home Theater Speaker Systems
Products › TypeSpeakers
Products › Category I D2141
Products › Number Of UnitsAbout 20,500
Recall I D1230
Remedies › NameConsumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.
Retailers › NameU.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800.
Recall Date2012-11-01T00:00:00
DescriptionThis recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.
Distributors › NameBose Corporation, of Framingham, Mass.
Recall Number13022
Remedy Options › 1 › OptionReplace
Remedy Options › 2 › OptionRepair
Consumer ContactBose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information.
Last Publish Date2015-01-12T00:00:00
Manufacturer Countries › CountryMexico

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