Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire H...
Reason for Recall / Hazard
A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.
Product Description & Identification
This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.
Affected Products
Dual-Voltage CineMate II Home Theater Speaker Systems
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2013/Bose-Recalls-Dual-Voltage-CineMate-II-Home-Theater-Speaker-Systems-Due-to-Fire-Hazard |
| Title | Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/PageFiles.131148.Large%25201-13022.jpg |
| Images › 1 › Caption | Picture of recalled Bose CineMate Series II |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/PageFiles.131151.Large%25202-13022.jpg |
| Images › 2 › Caption | Picture of recalled Bose CineMate GS Series II |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/PageFiles.131156.Large%25203-13022.jpg |
| Images › 3 › Caption | Picture of recalled Bose CineMate bass module |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/PageFiles.131158.Large%25204-13022.jpg |
| Images › 4 › Caption | Picture of recalled Bose CineMate serial number location |
| Hazards › Name | A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers. |
| Injuries › Name | Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported. |
| Products › Name | Dual-Voltage CineMate II Home Theater Speaker Systems |
| Products › Type | Speakers |
| Products › Category I D | 2141 |
| Products › Number Of Units | About 20,500 |
| Recall I D | 1230 |
| Remedies › Name | Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module. |
| Retailers › Name | U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800. |
| Recall Date | 2012-11-01T00:00:00 |
| Description | This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module. |
| Distributors › Name | Bose Corporation, of Framingham, Mass. |
| Recall Number | 13022 |
| Remedy Options › 1 › Option | Replace |
| Remedy Options › 2 › Option | Repair |
| Consumer Contact | Bose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information. |
| Last Publish Date | 2015-01-12T00:00:00 |
| Manufacturer Countries › Country | Mexico |