Black Diamond Equipment Recalls Neve Strap Crampons and Accessory Kits Due to Fa...
Reason for Recall / Hazard
The screws that connect the plastic heel cup to the aluminum heel unit of the crampon can loosen and allow the heel cup to detach from the crampon, posing a fall hazard.
Product Description & Identification
This recall involves Neve Strap Crampons and Accessory Kits, Style No. 400073, with date codes 01-2021, 05-2022, 07-2023, 01-2024 and SS1271. The date codes are located on the rubber heel strap pull-tab and on the underside of the toe piece under the anti-balling plate. The products are made of aluminum plates with spikes that attach to boots for ice climbing. The metal plates have a bright green color, and a black plastic toe and heel bail with a black webbing strap that fastens around the ankle. This recall also includes the Neve Strap Binding Accessory Kit, Style No. 400683, and Neve Strap Heel Cup Screw & Nuts, Style No. 400687, which were sold separately as spare parts/accessories.
Affected Products
Neve Strap Crampons and Accessory Kits
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Black-Diamond-Equipment-Recalls-Neve-Strap-Crampons-and-Accessory-Kits-Due-to-Fall-Hazard |
| Title | Black Diamond Equipment Recalls Neve Strap Crampons and Accessory Kits Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/neve-strap.png |
| Images › 1 › Caption | Recalled Neve Strap Crampon |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/neve-strap-date-code.png |
| Images › 2 › Caption | Date code located on the underside of the toe piece of the recalled Neve Strap Crampon |
| Hazards › Name | The screws that connect the plastic heel cup to the aluminum heel unit of the crampon can loosen and allow the heel cup to detach from the crampon, posing a fall hazard. |
| Injuries › Name | The firm has received three reports of incidents of the crampons becoming loose or the heel cup becoming detached by hikers. No injuries have been reported. |
| Products › Name | Neve Strap Crampons and Accessory Kits |
| Products › Number Of Units | About 350 (In addition, about 28 were sold in Canada) |
| Recall I D | 9969 |
| Remedies › Name | Consumers should immediately stop using the recalled Neve Strap Crampons and accessory kits, and contact Black Diamond Equipment to receive a full refund. Consumers will receive a prepaid return label to mail them back to Black Diamond Equipment, after which they will be issued a refund. The firm is contacting all known purchasers. |
| Importers › Name | Black Diamond Equipment, of Salt Lake City, Utah |
| Retailers › Name | Black Diamond stores, REI and other stores nationwide, and online at blackdiamond.com, backcountry.com and REI.com from January 2024 through May 2024 for about $180. |
| Recall Date | 2024-06-13T00:00:00 |
| Description | This recall involves Neve Strap Crampons and Accessory Kits, Style No. 400073, with date codes 01-2021, 05-2022, 07-2023, 01-2024 and SS1271. The date codes are located on the rubber heel strap pull-tab and on the underside of the toe piece under the anti-balling plate. The products are made of aluminum plates with spikes that attach to boots for ice climbing. The metal plates have a bright green color, and a black plastic toe and heel bail with a black webbing strap that fastens around the ankle. This recall also includes the Neve Strap Binding Accessory Kit, Style No. 400683, and Neve Strap Heel Cup Screw & Nuts, Style No. 400687, which were sold separately as spare parts/accessories. |
| Recall Number | 24261 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/neve-strap-crampons-recalled-due-fall-hazard |
| Consumer Contact | Black Diamond Equipment toll-free at 866-306-0865 from 10 a.m. to 4 p.m. MT Monday through Friday, email at NeveStrapRecall@bdel.com, or online at https://www.blackdiamondequipment.com/en_US/content/neve-strap-recall/ or www.blackdiamondequipment.com and click on "Recalls" at the top of the page for more information. |
| Last Publish Date | 2024-06-13T00:00:00 |
| Manufacturer Countries › Country | Taiwan |