CPSCGeneral Alert

BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard

Name: BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard
Brand: BISSELL
SKU: CPSC-23091
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: January 12, 2023Recall ID: 23091Category: generalCountry: US

Reason for Recall / Hazard

The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.

Product Description & Identification

This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.

Affected Products

BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2023/BISSELL-Recalls-Cordless-Multi-Surface-Wet-Dry-Vacuums-Due-to-Fire-Hazard
Title	BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/RecalledBISSELLcordlessmultisurfacewetdryvacuummodel2551_2551Wand25519.png
Images › 1 › Caption	Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551, 2551W and 25519)
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Locationofmodelnumber.png
Images › 2 › Caption	Location of model number
Hazards › Name	The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.
Injuries › Name	BISSELL has received 66 reports of the vacuum smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.
Products › Name	BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519
Products › Number Of Units	About 61,000 (In addition, about 4,300 were sold in Canada)
Recall I D	9497
Remedies › Name	Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
Importers › Name	BISSELL Homecare Inc., of Grand Rapids, Michigan
Retailers › Name	Walmart stores nationwide and online at www.bissell.com, www.walmart.com, www.qvc.com, www.amazon.com, www.costco.com, www.fingerhut.com, www.acehardware.com, www.kohls.com, and www.wayfair.com from January 2019 through November 2022 for about $360.
Recall Date	2023-01-12T00:00:00
Description	This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
Recall Number	23091
Remedy Options › Option	Repair
Inconjunctions › U R L	https://recalls-rappels.canada.ca/en/alert-recall/bissellr-cordless-multi-surface-wet-dry-vacuums-recalled-due-fire-hazard
Consumer Contact	Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.
Last Publish Date	2023-01-12T00:00:00
Manufacturer Countries › Country	China

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Overview

Recall Hazard Severity

Caution (Class III)

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BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard