BiPAP A40, DreamStation, BiPAP A30, BiPAP Auto System One 60 Series, BiPAP AVAPS C Series, BiPAP A40 Pro, Trilogy Evo, REMstar, SIMPLYGO and Elegance devices
AustraliaBiPAP A40, DreamStation, BiPAP A30, BiPAP Auto System One 60 Series, BiPAP AVAPS C Series, BiPAP A40 Pro, Trilogy Evo, REMstar, SIMPLYGO and Elegance devices
Reason for Recall / Hazard
TranslatedThe power cord supplied in affected products does not comply with requirements in the Medical electrical equipment standard IEC60601-1.
Product Description & Identification
TranslatedReason / Defects: The power cord supplied in affected products does not comply with requirements in the Medical electrical equipment standard IEC60601-1. Hazards: The power cord supplied may not withstand humidity and mechanical stresses to the same level of the required cord. What to do: The device can continue to be used in the home setting with its original IEC52 power cord provided general safety precautions are followed such as: Keeping the cords away from high traffic areas Holding the plug when pulling the cord from a power socket Keeping the cord away from heat sources For home use devices with detachable power cord consumers that want their power cords replaced please go to https://philips.to/3qGMdB5 For devices with integrated cords (InnoSpire Elegance device) consumers should maintain awareness and follow general safety precautions outlined in the instruction for use. If the power cord is damaged, please contact Philips on 1800 830 517. For more details see https://apps.tga.gov.au/Prod/sara/arn-detail.aspx?k=RC-2022-RN-00980-1
Affected Products
TranslatedThe product list was updated on 1 February 2023 to include additional models. This recall covers models with power cords that do not comply with requirements in the Medical electrical equipment standard IEC60601-1. This is separate to recall PRA 2021/19121 - Philips Electronics Australia Ltd — Philips Respironics - Certain CPAP and Bi-Level PAP Devices Philips Respironics – Sleep & Respiratory Care Devices BiPAP A40 DreamStation BiPAP A30 BiPAP Auto System One 60 Series BiPAP AVAPS C Series BiPAP A40 Pro BiPAP A40 EFL Trilogy Evo REMstar SIMPLYGO Elegance devices ARTG's 200289, 295664, 133794, 209934, 329407 329408, 295664, 274181, 278352 See attached product list
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | ec60fb22-4538-4e0f-99e9-e5f5d017bb50 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/bipap-a40-dreamstation-bipap-a30-bipap-auto-system-one-60-series-bipap-avaps-c-series-bipap-a40-pro-trilogy-evo-remstar-simplygo-and-elegance-devices |
| Pub Date | Tue, 20 Dec 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Dreamstation.jpg?itok=zWYwtKAl |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought BiPAP A40, DreamStation, BiPAP A30, BiPAP Auto System One 60 Series, BiPAP AVAPS C Series, BiPAP A40 Pro, Trilogy Evo...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Risk LevelPharmacy and medical products
- DistributionAustralia
📢 Share Warning
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: BiPAP A40, DreamStation, BiPAP A30, BiPAP Auto System One 60 Series, BiPAP AVAPS C Series, BiPAP A40 Pro, Trilogy Evo, REMstar, SIMPLYGO and Elegance devices Check if your household is affected: https://therecallfile.com/recalls/bipap-a40-dreamstation-bipap-a30-bipap-auto-system-one-60-series-bipap/AU-ec60fb22-4538-4e0f-99e9-e5f5d017bb50
Join Alertlist
Get instant email updates whenever critical safety recalls like this are published.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Related Recalls
Health CanadaTransport Canada Recall - 2018088 -
Transport Canada Recall - 2018088 -
Tires
Health CanadaTransport Canada Recall - 2018288 -
Transport Canada Recall - 2018288 -
Airbag
Health CanadaTransport Canada Recall - 2018409 -
Transport Canada Recall - 2018409 -
Airbag