CPSCGeneral Alert

Best Buy Recalls Insignia® Air Fryers and Air Fryer Ovens Due to Fire, Burn and Laceration Hazards

Name: Best Buy Recalls Insignia® Air Fryers and Air Fryer Ovens Due to Fire, Burn and Laceration Hazards
Brand: Best Buy
SKU: CPSC-24159
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: March 14, 2024Recall ID: 24159Category: generalCountry: US

Reason for Recall / Hazard

The air fryers can overheat, causing the handles to melt or break, posing fire and burn hazards. Additionally, the air fryer ovens can overheat and the glass on the door can shatter, posing fire, burn and laceration hazards.

Product Description & Identification

This recall involves Insignia Air Fryers and Insignia Air Fryer Ovens, model numbers NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2. The brand name INSIGNIA is on the top or front of each unit. A product rating label on the underside of each unit identifies the brand INSIGNIA and the model number. The air fryers and air fryer ovens have cooking chamber capacities ranging from about 3.4 to 10 quarts, and plastic or plastic and stainless-steel bodies in black and stainless-steel finishes.

Affected Products

Air Fryers and Air Fryer Ovens

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2024/Best-Buy-Recalls-Insignia-Air Fryers-and-Air-Fryer-Ovens-Due-to-Fire-Burn-and-Laceration-Hazards
Title	Best Buy Recalls Insignia® Air Fryers and Air Fryer Ovens Due to Fire, Burn and Laceration Hazards
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Insignia-3-4-qt.png
Images › 1 › Caption	Recalled Insignia 3.4-qt. Digital Air Fryer model NS-AF34D2
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Insignia-5-qt.jpg
Images › 2 › Caption	Recalled Insignia 5-qt. Digital Air Fryer model NS-AF5DSS2
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Insignia-5qt.jpg
Images › 3 › Caption	Recalled Insignia 5-qt. Digital Air Fryer model NS-AF5MSS2
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/Insignia-8-qt.png
Images › 4 › Caption	Recalled Insignia 8-qt. Air Fryer Dual Basket model NS-AF8DBD2
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/Insignia-10-qt.jpg
Images › 5 › Caption	Recalled Insignia 10-qt. Digital Air Fryer Oven model NS-AF10DBK2 (black)
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/Insignia-10qt.jpg
Images › 6 › Caption	Recalled Insignia 10-qt. Digital Air Fryer Oven model NS-AF10DSS2 (stainless steel)
Images › 7 › U R L	https://www.cpsc.gov/s3fs-public/Insignia-label_0.png
Images › 7 › Caption	Product rating label on the underside of the unit showing INSIGNIA brand and the model number
Hazards › Name	The air fryers can overheat, causing the handles to melt or break, posing fire and burn hazards. Additionally, the air fryer ovens can overheat and the glass on the door can shatter, posing fire, burn and laceration hazards.
Injuries › Name	The firm has received 24 reports of overheating/melting or glass shattering, including six reports of air fryers catching on fire. No injuries or property damage have been reported.
Products › Name	Air Fryers and Air Fryer Ovens
Products › Number Of Units	About 187,400 (In addition, about 99,900 were sold in Canada)
Recall I D	9892
Remedies › Name	Consumers should immediately stop using the recalled Insignia air fryers and air fryer ovens and visit https://www.recallrtr.com/airfryer for instructions on how to submit photos of the recalled unit(s), the model number, purchase receipt, and on the destruction of the unit. Consumers can receive a refund in the form of a refund check or a Best Buy store credit. A consumer will receive the amount on the purchase receipt, or they will receive the average sales price for the model if no receipt is provided. Consumers should not return the recalled air fryers or air fryer ovens to Best Buy stores. Best Buy has contacted all known purchasers directly.
Importers › Name	Best Buy Purchasing LLC, of Richfield, Minnesota
Retailers › Name	Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com, and third-party sellers from November 2021 through November 2023 for between $32 and $180.
Recall Date	2024-03-14T00:00:00
Description	This recall involves Insignia Air Fryers and Insignia Air Fryer Ovens, model numbers NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2. The brand name INSIGNIA is on the top or front of each unit. A product rating label on the underside of each unit identifies the brand INSIGNIA and the model number. The air fryers and air fryer ovens have cooking chamber capacities ranging from about 3.4 to 10 quarts, and plastic or plastic and stainless-steel bodies in black and stainless-steel finishes.
Recall Number	24159
Remedy Options › Option	Refund
Inconjunctions › U R L	https://recalls-rappels.canada.ca/en/alert-recall/insigniatm-digital-air-fryers-insigniatm-analog-air-fryers-and-insigniatm-digital-air
Consumer Contact	Best Buy at 800-566-7498 from 7 a.m. to 6 p.m. CT Monday through Friday or register online at https://www.recallrtr.com/airfryer to receive a refund. Consumers can also go online at http://www.bestbuy.com/product/recalls or www.bestbuy.com and click on "Product Recalls" located under the "Order and Purchase" column located at the bottom of the page for more information.
Last Publish Date	2024-03-14T00:00:00
Manufacturer Countries › Country	China

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Best Buy Recalls Insignia® Air Fryers and Air Fryer Ovens Due to Fire, Burn and Laceration Hazards