CPSCGeneral Alert

BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards

Name: BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards
Brand: BenQ America
SKU: CPSC-26647
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: July 30, 2026Recall ID: 26647Category: generalCountry: US

Reason for Recall / Hazard

The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.

Product Description & Identification

This recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7 pounds and are powered by a rechargeable lithium-ion battery. The projectors sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons at the top. They were shipped with a remote control. The brand name and model number are printed on the label on the underside of the projector's gray base.

Affected Products

BenQ GV31 Portable Projectors

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2026/BenQ-America-Recalls-GV31-Portable-Projectors-Due-to-Risk-of-Serious-Injury-or-Death-from-Fire-and-Burn-Hazards
Title	BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Picture8_23.png
Images › 1 › Caption	Recalled BenQ Portable Projector – model GV31
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Picture9_18.png
Images › 2 › Caption	Recalled BenQ Portable Projector – model GV31
Hazards › Name	The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.
Injuries › Name	The firm has received three reports of the projector overheating, including one incident resulting in burns on hands.
Products › Name	BenQ GV31 Portable Projectors
Products › Number Of Units	About 1,249 (In addition, about 240 were sold in Canada)
Recall I D	10884
Remedies › Name	Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Importers › Name	BenQ America Corp., of Costa Mesa, California
Retailers › Name	Online at BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600.
Recall Date	2026-07-30T00:00:00
Description	This recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7 pounds and are powered by a rechargeable lithium-ion battery. The projectors sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons at the top. They were shipped with a remote control. The brand name and model number are printed on the label on the underside of the projector's gray base.
Recall Number	26647
Remedy Options › 1 › Option	Repair
Remedy Options › 2 › Option	Replace
Inconjunctions › U R L	https://recalls-rappels.canada.ca/en/alert-recall/benq-gv31-portable-projector-recalled-due-burn-and-fire-hazard
Consumer Contact	BenQ toll-free at 866-600-2367 from 8:30 a.m. to 5:30 p.m. CT Monday through Friday, email GV31recall@benq.com, or online https://www.benq.com/en-us/support/gv31recall.html or www.benq.com, and click on "Recalls" at the top of the page for more information.
Last Publish Date	2026-07-31T00:00:00
Manufacturer Countries › Country	China

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Overview

Recall Hazard Severity

Caution (Class III)

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Spread the WordBenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards

BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards