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CPSCGeneral Alert

Bella Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Ris...

Published: January 11, 2022Recall ID: 22045Category: generalCountry: US

Reason for Recall / Hazard

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.

Product Description & Identification

This recall involves Bella residential elevators manufactured from 2009 to 2021. Models include Symmetry IGD, Hydraulic, and Winding Drum Elevators. The Symmetry brand name is located on the elevators' controllers. The elevators are used in consumers' homes.

Affected Products

Bella residential elevators

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2022/Bella-Elevator-Recalls-Residential-Elevators-Due-to-Child-Entrapment-Hazard-Risk-of-Serious-Injury-or-Death-to-Young-Children
TitleBella Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/pic1_48.png
Images › 1 › CaptionResidential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/pic2_37.png
Images › 2 › CaptionScenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap. The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death.
Hazards › NameYoung children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.
Injuries › NameNone reported
Products › NameBella residential elevators
Products › Number Of UnitsAbout 10,500
Recall I D9203
Remedies › NameConsumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.
Retailers › NameBella residential elevators and parts were sold through a network of authorized dealers and, occasionally, directly to consumers nationwide from June 2009 to December 2021 for between approximately $20,000 and $35,000 including installation.
Recall Date2022-01-11T00:00:00
DescriptionThis recall involves Bella residential elevators manufactured from 2009 to 2021. Models include Symmetry IGD, Hydraulic, and Winding Drum Elevators. The Symmetry brand name is located on the elevators' controllers. The elevators are used in consumers' homes.
Recall Number22045
Manufacturers › NameBella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill.
Remedy Options › OptionRepair
Consumer ContactBella Elevator toll-free at 877-375-1428 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.home-elevator-door-gap.com or www.symmetryelevators.com and click on "Recall" at the bottom of the page for more information.
Last Publish Date2022-01-11T00:00:00
Manufacturer Countries › CountryUnited States

Overview

  • Recalling FirmBella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill.
Official Agency Alert