Home/Recalls/CANADA-74431
Health CanadaGeneral Alert

Battery Pack Within Certain eufy RoboVac X8 Hybrid Vacuums and Certain eufy Repl...

Published: October 18, 2023Recall ID: 74431Category: generalCountry: Canada

Reason for Recall / Hazard

Fire hazard

Product Description & Identification

Consumers should immediately stop using the recalled vacuum/battery and visit the Anker website to determine if you have an affected battery. If you have an affected battery, contact Anker Innovations Ltd. for a free replacement. ks.For more information, consumers can contact Anker Innovations Ltd. by telephone at 1-800-994-3056 Monday to Friday, from 06:00 to 17:00 PST, Saturday, from 07:00 to 15:30 PST or by email at support@eufy.com or visit the company website. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Affected Products

Battery pack within certain eufy RoboVac X8 Hybrid Vacuums and certain eufy Replacement Battery packs

Additional Source Details

FieldValue
N I D74431
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/battery-pack-within-certain-eufy-robovac-x8-hybrid-vacuums-and-certain-eufy
IssueFire hazard
TitleBattery Pack Within Certain eufy RoboVac X8 Hybrid Vacuums and Certain eufy Replacement Battery Packs Recalled due to Fire Hazard
ProductBattery pack within certain eufy RoboVac X8 Hybrid Vacuums and certain eufy Replacement Battery packs
Archived0
CategoryElectronics
Last updated2023-10-18
OrganizationConsumer product safety
What you should doConsumers should immediately stop using the recalled vacuum/battery and visit the Anker website to determine if you have an affected battery. If you have an affected battery, contact Anker Innovations Ltd. for a free replacement. ks.For more information, consumers can contact Anker Innovations Ltd. by telephone at 1-800-994-3056 Monday to Friday, from 06:00 to 17:00 PST, Saturday, from 07:00 to 15:30 PST or by email at support@eufy.com or visit the company website. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Overview

  • Recalling FirmConsumer product safety
Official Agency Alert