CPSCGeneral Alert
Atmel Corp. Recalls to Upgrade Software in Microcontrollers of Honeywell® Digita...
Published: February 12, 2007Recall ID: 07529Category: generalCountry: US
Reason for Recall / Hazard
The microcontroller in the communicator can enter an unrecoverable lock-up state due to a programming issue. The lock-up could result in a service interruption, and fail to transmit an alarm signal in the event of a fire or property invasion.
Product Description & Identification
The digital cellular communicator can be used as a primary means of security communications for a residence or business. The recall involves the Atmel microcontroller AT91SAM7S256 installed in Honeywell digital cellular communicator, Model 7845GSM.
Affected Products
Atmel Microcontrollers used in Honeywell Digital Cellular Communicators
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2007/Atmel-Corp-Recalls-to-Upgrade-Software-in-Microcontrollers-of-Honeywell-Digital-Cellular-Communicators |
| Title | Atmel Corp. Recalls to Upgrade Software in Microcontrollers of Honeywell® Digital Cellular Communicators |
| Images › U R L | https://www.cpsc.gov/~/link/be6ba4ed9faf42ff8ee21594caeaaf2c.jpg |
| Images › Caption | Recalled Atmel Microcontroller |
| Hazards › Name | The microcontroller in the communicator can enter an unrecoverable lock-up state due to a programming issue. The lock-up could result in a service interruption, and fail to transmit an alarm signal in the event of a fire or property invasion. |
| Injuries › Name | Honeywell has received 39 reports of problems with the microcontroller where it reportedly entered an unrecoverable lock-up state. There have been no reports of failure to report an emergency and no reports of injury or property damage. |
| Products › Name | Atmel Microcontrollers used in Honeywell Digital Cellular Communicators |
| Products › Type | Home Control/Alarm Systems |
| Products › Category I D | 1999 |
| Products › Number Of Units | About 4,000 |
| Recall I D | 3802 |
| Remedies › Name | Customers who have not been contacted directly should immediately contact the firm for information on how to receive a free replacement communicator with updated software. Installers that purchased the communicators have been contacted directly. |
| Retailers › Name | Distributors nationwide sold the recalled communicators to commercial installers from July 2006 through October 2006 for about $250. |
| Recall Date | 2007-02-12T00:00:00 |
| Description | The digital cellular communicator can be used as a primary means of security communications for a residence or business. The recall involves the Atmel microcontroller AT91SAM7S256 installed in Honeywell digital cellular communicator, Model 7845GSM. |
| Recall Number | 07529 |
| Manufacturers › 1 › Name | Atmel Corp., of San Jose, Calif. (microcontrollers) |
| Manufacturers › 2 › Name | The security business of Honeywell International, located in Syosset, N.Y. (communicators) |
| Consumer Contact | For additional information, contact Honeywell at (800) 573-0154, between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's Web site at http://www.security.honeywell.com |
| Last Publish Date | 2014-05-23T00:00:00 |
| Manufacturer Countries › 1 › Country | Taiwan |
| Manufacturer Countries › 2 › Country | Mexico |
Overview
- Recalling FirmAtmel Corp., of San Jose, Calif. (microcontrollers), The security business of Honeywell International, located in Syosset, N.Y. (communicators)