CPSCGeneral Alert
Asurion Recalls Counterfeit BlackBerry-branded Batteries Due to Burn and Fire Ha...
Published: August 10, 2010Recall ID: 10752Category: generalCountry: US
Reason for Recall / Hazard
The counterfeit batteries can overheat, posing burn and fire hazards.
Product Description & Identification
This recall involves only BlackBerry®-branded batteries provided with refurbished Blackberry®-branded devices. The refurbished devices were sent to consumers by Asurion through a handset protection program. The batteries were used across virtually all models of refurbished BlackBerry devices distributed by Asurion prior to November 1, 2009. Genuine Blackberry-branded batteries are not included in this recall. No other Asurion or BlackBerry products are involved in this recall.
Affected Products
Counterfeit BlackBerry®-branded cell phone batteries in refurbished devices
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2010/Asurion-Recalls-Counterfeit-BlackBerry-branded-Batteries-Due-to-Burn-and-Fire-Hazards |
| Title | Asurion Recalls Counterfeit BlackBerry-branded Batteries Due to Burn and Fire Hazards |
| Hazards › Name | The counterfeit batteries can overheat, posing burn and fire hazards. |
| Injuries › Name | Asurion has received two reports of counterfeit BlackBerry®-branded batteries overheating, causing minor burns to a consumer's finger and minor property damage to a sofa and car seat. |
| Products › Name | Counterfeit BlackBerry®-branded cell phone batteries in refurbished devices |
| Products › Type | Adapter/Power Supply/Charger/Battery |
| Products › Category I D | 1808 |
| Products › Number Of Units | About 470,000 |
| Recall I D | 441 |
| Remedies › Name | Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the product and contact Asurion for a replacement product. Asurion is directly contacting known consumers with the affected batteries to notify them of this recall. |
| Retailers › Name | Asurion, as part of their handset protection claim program nationwide from March 2004 through October 2009. |
| Recall Date | 2010-08-10T00:00:00 |
| Description | This recall involves only BlackBerry®-branded batteries provided with refurbished Blackberry®-branded devices. The refurbished devices were sent to consumers by Asurion through a handset protection program. The batteries were used across virtually all models of refurbished BlackBerry devices distributed by Asurion prior to November 1, 2009. Genuine Blackberry-branded batteries are not included in this recall. No other Asurion or BlackBerry products are involved in this recall. |
| Distributors › Name | Asurion, of Smyrna, Tenn. |
| Recall Number | 10752 |
| Consumer Contact | For more information, contact Asurion toll-free at (866) 384-9175 between 8 a.m. and 7 p.m. CT Monday through Friday, or visit the firm's website at www.001batex.com |
| Last Publish Date | 2014-05-23T00:00:00 |