Home/Recalls/CANADA-77453
Health CanadaGeneral Alert

Ashland 10-inch and 14-inch Two-Bar Casement Window Hinge Tracks recalled due to...

Published: May 16, 2025Recall ID: 77453Category: generalCountry: Canada

Reason for Recall / Hazard

Impact hazard

Product Description & Identification

Consumers should immediately close and lock the casement windows with the recalled hinge tracks and contact Amesbury Truth to arrange for a free window inspection by a professional, who will install free replacement hinge tracks for those which are out of specification. Consumers should leave the windows closed and locked until they can be inspected.For more information, consumers can contact Amesbury Truth by telephone at 1-844-329-9697 from 8 a.m. to 5 p.m. CT, Monday through Friday, by email at HingeTrackRecall@AmesburyTruth.com, or visit the company website. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Affected Products

Ashland 10-inch and 14-inch Two-Bar Casement Window Hinge Tracks

Additional Source Details

FieldValue
N I D77453
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/ashland-10-inch-and-14-inch-two-bar-casement-window-hinge-tracks-recalled-due-impact
IssueImpact hazard
TitleAshland 10-inch and 14-inch Two-Bar Casement Window Hinge Tracks recalled due to impact hazard
ProductAshland 10-inch and 14-inch Two-Bar Casement Window Hinge Tracks
Archived0
CategoryBuilding materials and supplies
Last updated2025-05-16
OrganizationConsumer product safety
What you should doConsumers should immediately close and lock the casement windows with the recalled hinge tracks and contact Amesbury Truth to arrange for a free window inspection by a professional, who will install free replacement hinge tracks for those which are out of specification. Consumers should leave the windows closed and locked until they can be inspected.For more information, consumers can contact Amesbury Truth by telephone at 1-844-329-9697 from 8 a.m. to 5 p.m. CT, Monday through Friday, by email at HingeTrackRecall@AmesburyTruth.com, or visit the company website. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Overview

  • Recalling FirmConsumer product safety
Official Agency Alert