CPSCGeneral Alert
ARVA Recalls NEO BT PRO Avalanche Transceivers Due to Risk of Loss of Emergency ...
Published: February 27, 2025Recall ID: 25164Category: generalCountry: US
Reason for Recall / Hazard
A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.
Product Description & Identification
This recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid.
Affected Products
ARVA Neo BT Pro Avalanche Transceivers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/ARVA-Recalls-NEO-BT-PRO-Avalanche-Transceivers-Due-to-Risk-of-Loss-of-Emergency-Transmission-Risk-of-Serious-Injury-or-Death |
| Title | ARVA Recalls NEO BT PRO Avalanche Transceivers Due to Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/arva-1.png |
| Images › 1 › Caption | Recalled ARVA NEO BT PRO Avalanche Transceiver |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/arva-2.png |
| Images › 2 › Caption | Recalled ARVA NEO BT PRO Avalanche Transceiver |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/arva-3.png |
| Images › 3 › Caption | Recalled ARVA NEO BT PRO Avalanche Transceiver |
| Hazards › Name | A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death. |
| Injuries › Name | None reported |
| Products › Name | ARVA Neo BT Pro Avalanche Transceivers |
| Products › Number Of Units | About 1,067 |
| Recall I D | 10185 |
| Remedies › Name | Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver. |
| Importers › Name | Nic Impex ARVA Corp., of Orem, Utah |
| Retailers › Name | Winter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com and Evo.com from September 2022 through January 2025 for about $430. |
| Recall Date | 2025-02-27T00:00:00 |
| Description | This recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid. |
| Recall Number | 25164 |
| Remedy Options › Option | Repair |
| Consumer Contact | ARVA toll-free at 844-636-2782 from 9 a.m. to 5 p.m. MT Monday through Friday or online at https://us.arva-equipment.com/content/1488-recall and click on "USA" or at https://us.arva-equipment.com/module/arvaextra/productrecall for more information. |
| Last Publish Date | 2025-02-27T00:00:00 |
| Manufacturer Countries › Country | France |