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CPSCGeneral Alert

ARVA Recalls NEO BT PRO Avalanche Transceivers Due to Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death

Published: February 27, 2025Recall ID: 25164Category: generalCountry: US

Reason for Recall / Hazard

A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.

Product Description & Identification

This recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid.

Affected Products

ARVA Neo BT Pro Avalanche Transceivers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2025/ARVA-Recalls-NEO-BT-PRO-Avalanche-Transceivers-Due-to-Risk-of-Loss-of-Emergency-Transmission-Risk-of-Serious-Injury-or-Death
TitleARVA Recalls NEO BT PRO Avalanche Transceivers Due to Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/arva-1.png
Images › 1 › CaptionRecalled ARVA NEO BT PRO Avalanche Transceiver
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/arva-2.png
Images › 2 › CaptionRecalled ARVA NEO BT PRO Avalanche Transceiver
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/arva-3.png
Images › 3 › CaptionRecalled ARVA NEO BT PRO Avalanche Transceiver
Hazards › NameA fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.
Injuries › NameNone reported
Products › NameARVA Neo BT Pro Avalanche Transceivers
Products › Number Of UnitsAbout 1,067
Recall I D10185
Remedies › NameConsumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.
Importers › NameNic Impex ARVA Corp., of Orem, Utah
Retailers › NameWinter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com and Evo.com from September 2022 through January 2025 for about $430.
Recall Date2025-02-27T00:00:00
DescriptionThis recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid.
Recall Number25164
Remedy Options › OptionRepair
Consumer ContactARVA toll-free at 844-636-2782 from 9 a.m. to 5 p.m. MT Monday through Friday or online at https://us.arva-equipment.com/content/1488-recall and click on "USA" or at https://us.arva-equipment.com/module/arvaextra/productrecall for more information.
Last Publish Date2025-02-27T00:00:00
Manufacturer Countries › CountryFrance

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    Caution (Class III)
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