Home/Recalls/CANADA-77216
Health CanadaGeneral Alert

ARVA Neo BT Pro Avalanche Transceivers recalled due to a signal transmission failure during emergencies

Published: April 3, 2025Recall ID: 77216Category: generalCountry: Canada
Canada
Safety AlertHealth CanadaCanadaCanada

ARVA Neo BT Pro Avalanche Transceivers recalled due to a signal transmission failure during emergencies

Recalling Firm: Consumer product safety

Reason for Recall / Hazard

Injury hazard

Product Description & Identification

Consumers should immediately stop using the recalled avalanche transceivers and contact Lanctot Sports to get their transceiver inspected and repaired if necessary.For more information, consumers can contact Lanctot Sports by telephone at 1-800-567-6777, from 9:00 am to 5:00 pm EST, Monday through Friday, or by email at csrsports@rlanctot.com or visit the ARVA website and follow the process to get their transceiver inspected and repaired if necessary.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Affected Products

ARVA Neo BT Pro Avalanche Transceivers

Additional Source Details

FieldValue
N I D77216
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/arva-neo-bt-pro-avalanche-transceivers-recalled-due-signal-transmission-failure-during
IssueInjury hazard
TitleARVA Neo BT Pro Avalanche Transceivers recalled due to a signal transmission failure during emergencies
ProductARVA Neo BT Pro Avalanche Transceivers
Archived0
CategorySports and fitness
Last updated2025-04-03
OrganizationConsumer product safety
What you should doConsumers should immediately stop using the recalled avalanche transceivers and contact Lanctot Sports to get their transceiver inspected and repaired if necessary.For more information, consumers can contact Lanctot Sports by telephone at 1-800-567-6777, from 9:00 am to 5:00 pm EST, Monday through Friday, or by email at csrsports@rlanctot.com or visit the ARVA website and follow the process to get their transceiver inspected and repaired if necessary.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

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Overview

  • Recalling FirmConsumer product safety
Recall Hazard Severity
Caution (Class III)
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