Additional Incidents Prompt Johnson Health Tech to Reannounce Recall of Matrix F...
Reason for Recall / Hazard
Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.
Product Description & Identification
This recall involves previously recalled Matrix Fitness Ascent trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent trainers and ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers® are similar to the elliptical machines, but include an incline function. Users operate the machines in a standing position. The ellipticals are black and silver-colored. The Ascent trainers are also black and silver-colored with an orange accent color on the machine's body and foot pedals. "Matrix" is printed on the machines body and handlebars. When assembled, the machines are about 70" high x 29" wide and 68" long. The machines involved in this recall have a decal at the center/bottom of the units with model numbers beginning with A-3x, A-5x/7x, or E-3x/5x/7x. This recall includes units with serial numbers beginning with EP304, EP306, or EP308, and with date codes of 1208 (YYMM) or prior.
Affected Products
Ascent Trainer® by Matrix and Matrix fitness elliptical
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Additional-Incidents-Prompt-Johnson-Health-Tech-to-Reannounce-Recall-of-Matrix-Fitness-Ascent-Trainers-and-Ellipticals-Due-to-Fire-Hazard-Recall-Alert |
| Title | Additional Incidents Prompt Johnson Health Tech to Reannounce Recall of Matrix Fitness Ascent Trainers and Ellipticals Due to Fire Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1_12.png |
| Images › 1 › Caption | EP304 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2_6.png |
| Images › 2 › Caption | EP306 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/pic3_6.png |
| Images › 3 › Caption | EP308 |
| Hazards › Name | Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard. |
| Injuries › Name | The firm has received 11 additional reports of sparking, smoking, "shorting out," and/or melting at the power cord and socket. No injuries have been reported. These reports are in addition to the 44 incidents initially disclosed in the 2014 recall. |
| Products › Name | Ascent Trainer® by Matrix and Matrix fitness elliptical |
| Products › Number Of Units | About 3,000 (The trainers and ellipticals were previously recalled in January 2014.) |
| Recall I D | 8364 |
| Remedies › Name | Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Machines can be used in self-powered mode without needing to be plugged into an electrical outlet. Johnson is contacting purchasers of the recalled ellipticals directly |
| Importers › Name | Johnson Health Tech North America, Inc. of Cottage Grove, Wis. |
| Retailers › Name | Johnson Health Tech North America to dealers, commercial fitness facilities such as health clubs and military facilities nationwide from November 2011 through December 2012 for between $6,000 to $11,000 depending on console installed. |
| Recall Date | 2018-07-31T00:00:00 |
| Description | This recall involves previously recalled Matrix Fitness Ascent trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent trainers and ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers® are similar to the elliptical machines, but include an incline function. Users operate the machines in a standing position. The ellipticals are black and silver-colored. The Ascent trainers are also black and silver-colored with an orange accent color on the machine's body and foot pedals. "Matrix" is printed on the machines body and handlebars. When assembled, the machines are about 70" high x 29" wide and 68" long. The machines involved in this recall have a decal at the center/bottom of the units with model numbers beginning with A-3x, A-5x/7x, or E-3x/5x/7x. This recall includes units with serial numbers beginning with EP304, EP306, or EP308, and with date codes of 1208 (YYMM) or prior. |
| Recall Number | 18755 |
| Remedy Options › Option | Repair |
| Consumer Contact | Johnson Health Tech North America toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page. |
| Last Publish Date | 2018-07-31T00:00:00 |
| Manufacturer Countries › Country | Taiwan |