CPSCGeneral Alert
Acer Recalls Notebook Computers Due to Burn Hazard
Published: January 7, 2010Recall ID: 10103Category: generalCountry: US
Reason for Recall / Hazard
An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.
Product Description & Identification
The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.
Affected Products
Certain Acer Aspire-series Notebook Computers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2010/Acer-Recalls-Notebook-Computers-Due-to-Burn-Hazard |
| Title | Acer Recalls Notebook Computers Due to Burn Hazard |
| Images › 1 › U R L | http://www.cpsc.gov/Global/Images/Recall/2010/10103/10103a.jpg |
| Images › 1 › Caption | Picture of Recalled Notebook Computer |
| Images › 2 › U R L | http://www.cpsc.gov/Global/Images/Recall/2010/10103/10103b.jpg |
| Images › 2 › Caption | Picture of Recalled Notebook Computer |
| Hazards › Name | An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers. |
| Injuries › Name | Acer has received three reports of computers short circuiting, resulting in slight melting of the external casing. No incidents occurred in the United States. No injuries have been reported. |
| Products › Name | Certain Acer Aspire-series Notebook Computers |
| Products › Type | Electronics |
| Products › Category I D | 67655 |
| Products › Number Of Units | About 22,000 |
| Recall I D | 100 |
| Remedies › Name | Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair. |
| Retailers › Name | ABS Computer Technologies, D&H Distributing, Fry's Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com from June 2009 through October 2009 for between $650 and $1,150. |
| Recall Date | 2010-01-07T00:00:00 |
| Description | The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall. |
| Recall Number | 10103 |
| Manufacturers › Name | Acer America Corporation, of San Jose, Calif. |
| Remedy Options › Option | Repair |
| Consumer Contact | For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm's Web site at www.acer.com |
| Last Publish Date | 2016-07-20T00:00:00 |
| Manufacturer Countries › Country | China |