Zyntony Recalls Kogalla Power Banks Due to Fire and Burn Hazards; Sold on Kogalla.com
USZyntony Recalls Kogalla Power Banks Due to Fire and Burn Hazards; Sold on Kogalla.com
Motif du rappel / Danger
TranslatedThe recalled power banks' lithium-ion batteries can overheat and ignite, even when not in use, posing fire and burn hazards.
Description du produit & Identification
TranslatedThis recall involves Kogalla-branded power banks, models BP125, BatPak 2F and BatPak 3F. The recalled rechargeable USB power banks have 6,700mAh, 13,400mAh or 20,100mAh lithium-ion batteries and were sold separately and included with Kogalla trail lights. The Kogalla logo is printed on the front of the power banks. The model number appears on the back of the power banks. Power banks model BP125 have a black USB-A jack and models BatPak 2F and 3F have orange USB-A jacks. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether it accepts recalled lithium-ion batteries. If they don’t, contact your municipality for further guidance.
Produits concernés
TranslatedBP125, BatPak 2F and BatPak 3F Power Banks
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2026/Zyntony-Recalls-Kogalla-Power-Banks-Due-to-Fire-and-Burn-Hazards-Sold-on-Kogalla-com |
| Title | Zyntony Recalls Kogalla Power Banks Due to Fire and Burn Hazards; Sold on Kogalla.com |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/kogalla-1.gif |
| Images › 1 › Caption | Recalled Kogalla rechargeable USB power banks - front |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/kogalla-2.gif |
| Images › 2 › Caption | Recalled Kogalla rechargeable USB power banks - back |
| Hazards › Name | The recalled power banks' lithium-ion batteries can overheat and ignite, even when not in use, posing fire and burn hazards. |
| Injuries › Name | Zyntony has received two reports of lithium-ion battery overheating and catching fire, even when not in use, resulting in one minor burn injury and property damage, totaling about $3,300. |
| Products › Name | BP125, BatPak 2F and BatPak 3F Power Banks |
| Products › Number Of Units | About 2,400 |
| Recall I D | 10417 |
| Remedies › Name | Consumers should immediately stop using the recalled power banks and contact Kogalla for instructions on how to receive a free replacement power bank, including shipping. Consumers will be asked to fill out the online form at https://rtn.kogalla.com/products/request-batpak-replacement. Consumers should immediately dispose of the recalled power banks, in accordance with local and state regulations. |
| Importers › Name | Zyntony Inc. of Draper, Utah |
| Retailers › Name | Kogalla.com from June 2024 to January 2025 for the BP125 and BatPak2F power banks and trail lights sold with those power bank models and from August 2024 to January 2025 for the BatPak3F power banks and trail lights sold with that model. The power banks sold for between $45 and $90 and the trail lights with power banks sold for between $180 and $230. |
| Recall Date | 2025-10-02T00:00:00 |
| Description | This recall involves Kogalla-branded power banks, models BP125, BatPak 2F and BatPak 3F. The recalled rechargeable USB power banks have 6,700mAh, 13,400mAh or 20,100mAh lithium-ion batteries and were sold separately and included with Kogalla trail lights. The Kogalla logo is printed on the front of the power banks. The model number appears on the back of the power banks. Power banks model BP125 have a black USB-A jack and models BatPak 2F and 3F have orange USB-A jacks. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether it accepts recalled lithium-ion batteries. If they don’t, contact your municipality for further guidance. |
| Recall Number | 26002 |
| Remedy Options › Option | Replace |
| Consumer Contact | Kogalla by email at bpreplace@kogalla.com, or online at https://rtn.kogalla.com/pages/kogalla-recalls-batpak1-batpak-2f-batpak-3f or https://kogalla.com/ and click on “Recall Information” at the top of the page for more information. |
| Last Publish Date | 2025-10-02T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Zyntony Recalls Kogalla Power Banks Due to Fire and Burn Hazards; Sold on Kogalla.com?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Zyntony Recalls Kogalla Power Banks Due to Fire and Burn Hazards; Sold on Kogalla.com Check if your household is affected: https://therecallfile.com/fr/recalls/zyntony-recalls-kogalla-power-banks-due-to-fire-and-burn-hazards-sold/CPSC-26002
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