CPSCGeneral Alert

ZWILLING J. A. Henckels Aktiengesellschaft Recalls Electric Water Kettles Due to Risk of Serious Injury Due to Burn Hazard

Publié le: 14 mai 2026ID du rappel: 26489Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The kettle's handle can loosen and separate from the kettle, causing hot contents to spill, posing a risk of serious injury due to a burn hazard.

Description du produit & Identification

This recall involves ZWILLING J. A. Henckels Aktiengesellschaft Enfinigy Kettle (1.5 l) and Enfinigy Kettle Pro (1.5 l). The electric stainless-steel kettles come in various colors including black, silver, rose, gold, and pure-white. ZWILLING is silk printed on the kettle itself. Affected model numbers are: 53101-200, 53101-201 (1.5L ENFINIGY Electric Kettle); 53101-500, 53101-501, 53101-502, 53101-503, 53101-504 (1.5L ENFINIGY Electric Kettle Pro). The model numbers and "ZWILLING" can be found on the bottom of the kettle and the bottom of the power base.

Produits concernés

Electric Kettles (ENFINIGY 1.5 l and ENFINIGY Pro 1.5 l)

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2026/ZWILLING-JA-Henckels-Aktiengesellschaft-Recalls-Electric-Water-Kettles-Due-to-Risk-of-Serious-Injury-Due-to-Burn-Hazard
TitleZWILLING J. A. Henckels Aktiengesellschaft Recalls Electric Water Kettles Due to Risk of Serious Injury Due to Burn Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/recallproduct1.png
Images › 1 › CaptionZWILLING ENFINIGY Electric Kettle, 1.5 L
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/recallproduct2.png
Images › 2 › CaptionZWILLING ENFINIGY Electric Kettle Pro, 1.5 L
Hazards › NameThe kettle's handle can loosen and separate from the kettle, causing hot contents to spill, posing a risk of serious injury due to a burn hazard.
Injuries › NameThe firm has received five reports of incidents in connection with the kettle's handle separating, including one reported second-degree burn. In total, the firm has received 163 reports of the kettle's handle separating or loosening.
Products › NameElectric Kettles (ENFINIGY 1.5 l and ENFINIGY Pro 1.5 l)
Products › Number Of UnitsAbout 113,440 (In addition, about 43,963 were sold in Canada and about 48 were sold in Mexico)
Recall I D10776
Remedies › NameConsumers should stop using the recalled kettles immediately and contact ZWILLING J. A. Henckels Aktiengesellschaft for a full refund. Consumers in the U.S. should visit www.zwilling.com/kettle-recall for instructions on how to make the kettle unusable, which includes unplugging the kettle, cutting the cord, and uploading a photo of the product. Afterwards, consumers should safely dispose of the product.
Retailers › NameHomeGoods stores nationwide and online at zwilling.com from December 2019 to February 2026 for between $120 and $200.
Recall Date2026-05-14T00:00:00
DescriptionThis recall involves ZWILLING J. A. Henckels Aktiengesellschaft Enfinigy Kettle (1.5 l) and Enfinigy Kettle Pro (1.5 l). The electric stainless-steel kettles come in various colors including black, silver, rose, gold, and pure-white. ZWILLING is silk printed on the kettle itself. Affected model numbers are: 53101-200, 53101-201 (1.5L ENFINIGY Electric Kettle); 53101-500, 53101-501, 53101-502, 53101-503, 53101-504 (1.5L ENFINIGY Electric Kettle Pro). The model numbers and "ZWILLING" can be found on the bottom of the kettle and the bottom of the power base.
Distributors › NameZWILLING J.A. Henckels, LLC, Pleasantville, New York
Recall Number26489
Manufacturers › NameZWILLING J.A. Henckels Aktiengesellschaft, Solingen, Germany
Remedy Options › OptionRefund
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/zwilling-enfinigy-electric-kettle-and-zwilling-enfinigy-electric-kettle-pro-recalled
Consumer ContactZwilling J. A. Henckels Aktiengesellschaft toll free at 866-963-4583 or via email at enfinigy-kettle-recall@zwilling.com or online at zwilling.com/kettle-recall or zwilling.com and click on "Recall" at the top of the page for more information.
Last Publish Date2026-05-15T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought ZWILLING J. A. Henckels Aktiengesellschaft Recalls Electric Water Kettles Due to Risk of Serious Injury Due to Burn H...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableZWILLING J.A. Henckels Aktiengesellschaft, Solingen, Germany
Recall Hazard Severity
Caution (Class III)
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🚨 SAFETY ALERT: ZWILLING J.A. Henckels Aktiengesellschaft, Solingen, Germany - ZWILLING J. A. Henckels Aktiengesellschaft Recalls Electric Water Kettles Due to Risk of Serious Injury Due to Burn Hazard

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