Zinus Recalls SmartBase Euro Slats Metal Platform Bed Frames Due to Injury Hazard
USZinus Recalls SmartBase Euro Slats Metal Platform Bed Frames Due to Injury Hazard
Motif du rappel / Danger
TranslatedThe bedframe assembly kit did not include reinforcing brackets for installation on the corners of the frame, which could lead to the frame collapsing, posing an injury hazard.
Description du produit & Identification
TranslatedThis recall involves certain models of Zinus SmartBase Euro Slats metal mattress platform bed frames. The recalled bedframes have a black metal frame and measure 14 inches high and were sold in twin, full, queen and king sizes. The model codes OLB-MESB-T, OLB-MESB-F, OLB-MESB-Q and OLB-MESB-K can be found on purchase invoice or box; the last letter in each model code indicates the size.
Produits concernés
TranslatedSmartBase® Euro Slats Metal Platform Bed Frames
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Zinus-Recalls-SmartBase-Euro-Slats-Metal-Platform-Bed-Frames-Due-to-Injury-Hazard |
| Title | Zinus Recalls SmartBase Euro Slats Metal Platform Bed Frames Due to Injury Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Picture1_35.png |
| Images › Caption | Recalled SmartBase Euro Slats Metal Platform Bedframe |
| Hazards › Name | The bedframe assembly kit did not include reinforcing brackets for installation on the corners of the frame, which could lead to the frame collapsing, posing an injury hazard. |
| Injuries › Name | The firm has received 14 reports of the bed frame collapsing including one report of an unspecified injury. |
| Products › Name | SmartBase® Euro Slats Metal Platform Bed Frames |
| Products › Number Of Units | About 30,400 |
| Recall I D | 9539 |
| Remedies › Name | Consumers should immediately stop using the recalled metal bed frames and contact Zinus to obtain a free repair kit consisting of reinforcing brackets to be installed on the corners of the base, an appropriate tool and hardware, and both printed and video instructions (available at www.zinus.com/requestkit). |
| Importers › Name | Zinus, Inc., of Tracy, California |
| Retailers › Name | Online at Amazon, Wayfair, Wal-Mart, Target, Overstock and The Home Depot from May 2022 through November 2022 for between $74 and $200. |
| Recall Date | 2023-02-23T00:00:00 |
| Description | This recall involves certain models of Zinus SmartBase Euro Slats metal mattress platform bed frames. The recalled bedframes have a black metal frame and measure 14 inches high and were sold in twin, full, queen and king sizes. The model codes OLB-MESB-T, OLB-MESB-F, OLB-MESB-Q and OLB-MESB-K can be found on purchase invoice or box; the last letter in each model code indicates the size. |
| Recall Number | 23132 |
| Remedy Options › Option | Repair |
| Consumer Contact | Zinus at 800-613-1225 from 8:30 a.m. to 4:30 p.m. PT, Monday through Friday or email at mesb@zinus.com, online at www.zinus.com/requestkit or www.zinus.com and click "SmartBase Euro Slats Bed Frame Recall" under the "Support" tab for more information. |
| Last Publish Date | 2023-02-23T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Zinus Recalls SmartBase Euro Slats Metal Platform Bed Frames Due to Injury Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Zinus Recalls SmartBase Euro Slats Metal Platform Bed Frames Due to Injury Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/zinus-recalls-smartbase-euro-slats-metal-platform-bed-frames-due-to-in/CPSC-23132
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