Zeno Recalls Infant Walkers Due to Fall and Entrapment Hazards (Recall Alert)
USZeno Recalls Infant Walkers Due to Fall and Entrapment Hazards (Recall Alert)
Motif du rappel / Danger
TranslatedThe infant walkers fail to meet the federal safety standard. They can fit through a standard doorway and are not designed to stop at the edge of a step as required by the federal safety standard. The walkers also have leg openings that allow the child to slip down until the child's head can become entrapped at the neck. Babies using these walkers can be seriously injured or killed.
Description du produit & Identification
TranslatedThis recall involves Zeno collapsible infant walkers with adjustable height settings. The walkers have a black, teal, pink or gray frame; a gray or black seat and a white, teal or pink tray. Some styles have toy attachments and a push handle and "Babywalker" stitched on the seat back.
Produits concernés
TranslatedInfant Walkers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Zeno-Recalls-Infant-Walkers-Due-to-Fall-and-Entrapment-Hazards-Recall-Alert |
| Title | Zeno Recalls Infant Walkers Due to Fall and Entrapment Hazards (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledZenoinfantwalkerwithblackframeblackseatandwhitetray.png |
| Images › 1 › Caption | Recalled Zeno infant walker with black frame, black seat and white tray |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/RecalledZenoinfantwalkerwithblackframegrayseatandwhitetray.png |
| Images › 2 › Caption | Recalled Zeno infant walker with black frame, gray seat and white tray |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/RecalledZenoinfantwalkerwithtealframegrayseatandtealtray.png |
| Images › 3 › Caption | Recalled Zeno infant walker with teal frame, gray seat and teal tray |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/RecalledZenoinfantwalkerwithgrayframegrayseatwithBabywalkerstitchingandtealtray.jpg |
| Images › 4 › Caption | Recalled Zeno infant walker with gray frame, gray seat with "Babywalker" stitching and teal tray |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/RecalledZenoinfantwalkerwithgrayframegrayseattealtrayandtoyattachments.jpg |
| Images › 5 › Caption | Recalled Zeno infant walker with gray frame, gray seat, teal tray and toy attachments |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/RecalledZenoinfantwalkerwithgrayframegrayseatwithBabywalkerstitchingtealtrayandtoyattachments.png |
| Images › 6 › Caption | Recalled Zeno infant walker with gray frame, gray seat with "Babywalker" stitching, teal tray and toy attachments |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/RecalledZenoinfantwalkerwithgrayframegrayseatpinktraytoyattachmentsandpushhandle.png |
| Images › 7 › Caption | Recalled Zeno infant walker with gray frame, gray seat, pink tray, toy attachments, and push handle |
| Hazards › Name | The infant walkers fail to meet the federal safety standard. They can fit through a standard doorway and are not designed to stop at the edge of a step as required by the federal safety standard. The walkers also have leg openings that allow the child to slip down until the child's head can become entrapped at the neck. Babies using these walkers can be seriously injured or killed. |
| Injuries › Name | None reported |
| Products › Name | Infant Walkers |
| Products › Number Of Units | About 1,355 |
| Recall I D | 9241 |
| Remedies › Name | Consumers should immediately stop using the recalled infant walkers and contact Zeno via e-mail to receive a shipping label to return the infant walker free of charge. Upon receipt of the infant walker, consumers will be issued a full refund of the purchase price. Zeno is notifying all known purchasers directly. |
| Importers › Name | Zeno Inc., of Weymouth, Mass. |
| Retailers › Name | Online at Walmart.com from October 2018 through August 2021 for between $130 and $160. |
| Recall Date | 2022-02-17T00:00:00 |
| Description | This recall involves Zeno collapsible infant walkers with adjustable height settings. The walkers have a black, teal, pink or gray frame; a gray or black seat and a white, teal or pink tray. Some styles have toy attachments and a push handle and "Babywalker" stitched on the seat back. |
| Recall Number | 22724 |
| Remedy Options › Option | Refund |
| Consumer Contact | Zeno Inc. by e-mail at cs@zeno999.com or sally@zeno999.com |
| Last Publish Date | 2022-02-17T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Zeno Recalls Infant Walkers Due to Fall and Entrapment Hazards (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Zeno Recalls Infant Walkers Due to Fall and Entrapment Hazards (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/zeno-recalls-infant-walkers-due-to-fall-and-entrapment-hazards-recall/CPSC-22724
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