Zen Magnets and Neoballs Magnets Recalled Due to Ingestion Hazard
USZen Magnets and Neoballs Magnets Recalled Due to Ingestion Hazard
Motif du rappel / Danger
TranslatedWhen two or more high-powered magnets are swallowed, either accidentally or intentionally, the ingested magnets can attract to each other, or to another metal object, and become lodged in the digestive system. This can result in perforations, twisting and/or blockage of the intestines, infection, blood poisoning, and death.
Description du produit & Identification
TranslatedThis mandatory recall involves all Zen Magnets and Neoballs magnets. Zen Magnets and Neoballs are high-powered 5 mm spherical magnets. Zen Magnets were sold individually and in sets of 72, 216 with 6 spares, and 1,728 with 8 spares. Neoballs were sold individually and in sets in the following colors: silver, gold, red, orange, green, red, blue, and purple. "Zen Magnets" or "Neoballs" is printed on the packaging.
Produits concernés
TranslatedZen Magnets and Neoballs Magnets
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Zen-Magnets-and-Neoballs-Magnets-Recalled-Due-to-Ingestion-Hazard |
| Title | Zen Magnets and Neoballs Magnets Recalled Due to Ingestion Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2021-08-16 at 4.42.52 PM.png |
| Images › 1 › Caption | Recalled Zen Magnets |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2021-08-16 at 4.43.15 PM.png |
| Images › 2 › Caption | Recalled Zen Magnets |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2021-08-16 at 4.43.26 PM.png |
| Images › 3 › Caption | Recalled Zen Magnets |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2021-08-16 at 4.43.39 PM.png |
| Images › 4 › Caption | Recalled Neoballs Magnets |
| Hazards › Name | When two or more high-powered magnets are swallowed, either accidentally or intentionally, the ingested magnets can attract to each other, or to another metal object, and become lodged in the digestive system. This can result in perforations, twisting and/or blockage of the intestines, infection, blood poisoning, and death. |
| Injuries › Name | Zen Magnets LLC is aware of two children who ingested Zen Magnets and required surgery to remove the magnets and parts of their intestines and bowels. In addition, CPSC is aware of other reports of children and teenagers ingesting high-powered magnets and requiring surgery. A 19-month-girl died after ingesting similar high-powered magnets. |
| Products › Name | Zen Magnets and Neoballs Magnets |
| Products › Number Of Units | About 10 million magnets, sold individually and in magnet sets |
| Recall I D | 9123 |
| Remedies › Name | Consumers should immediately stop using the recalled magnets and contact Zen Magnets LLC for a refund. |
| Retailers › Name | Online at Neoballs.com and ZenMagnets.com and certain Colorado retailers listed below beginning in January 2009 for between $12 and $264 per set, or individually for 6 to 10 cents per magnet. Colorado Retailers of Zen Magnets Botanico, 3054 Larimer Street, Denver, Colo.80205 Chronic Life, 12 Federal Boulevard, Denver, Colo. 80219 The Glass Hut, 1350 South Sheridan Boulevard #9, Denver, Colo. 80232 The Hemp Center - Colorado Springs, 2501 West Colorado Avenue #106, Colorado Springs, Colo. 80904 The Hemp Center - Littleton, 2430 West Main Street, Littleton, Colo. 80120 Herbal Alternatives: New Broadsterdam, 2568 South Broadway, Denver, Colo. 80210 Herbal Dazed, 6525 Federal Boulevard, Denver, Colo. 80221 Hobby Town - Aurora, 1915 South Havana Street, Aurora, Colo. 80014 Hobby Town - Lakewood, 3355 South Wadsworth Boulevard, Lakewood, Colo. 80227 Lightshade on Holly, 3950 North Holly Street, Denver, Colo. 80207 Lyon's Finest 2, 11080 East 47th Avenue, Denver, Colo. 80239 Meadowlark 64, 2701 Larimer Street, Denver, Colo. 80205 MK Vapor, 10273 East Iliff Avenue, Aurora, Colo. 80247 Nimbus Smoke Stop, 2960 South Federal Boulevard #7, Denver, Colo. 80236 Octpipe, 5303 Leetsdale Drive, Denver, Colo. 80246 Science Toy Magic, 11 Old Town Sq., Fort Collins, Colo. 80524 Secret Stashh Gifts, 3655 Brighton Boulevard, Denver, Colo. 80216 Soldis, Colorado Mills Mall, Lakewood, Colo. 80401 Vaper Jungle, 7033 East Colfax Avenue, Denver, Colo. 80220 |
| Recall Date | 2021-08-17T00:00:00 |
| Description | This mandatory recall involves all Zen Magnets and Neoballs magnets. Zen Magnets and Neoballs are high-powered 5 mm spherical magnets. Zen Magnets were sold individually and in sets of 72, 216 with 6 spares, and 1,728 with 8 spares. Neoballs were sold individually and in sets in the following colors: silver, gold, red, orange, green, red, blue, and purple. "Zen Magnets" or "Neoballs" is printed on the packaging. |
| Distributors › Name | Zen Magnets LLC, of Denver, Colorado |
| Recall Number | 21179 |
| Remedy Options › Option | Refund |
| Consumer Contact | Zen Magnets LLC toll-free at 1-844-936-6245, email at contact@zenmagnets.com, or online at URL and click on www.zenmagnets.com/CPSC-Recall for more information. |
| Last Publish Date | 2021-08-17T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Zen Magnets and Neoballs Magnets Recalled Due to Ingestion Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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