woom Bikes USA Recalls woom ORIGINAL Kids' Bicycles Due to Fall Hazard
USwoom Bikes USA Recalls woom ORIGINAL Kids' Bicycles Due to Fall Hazard
Recalling Firm: woom Bikes USA, of Austin, Texas
Motif du rappel / Danger
TranslatedThe stem and handlebar on the bikes can detach and cause riders to lose control, posing a fall hazard.
Description du produit & Identification
TranslatedThis recall involves all sizes of woom ORIGINAL 2018 - 2021 model bikes. The stems on these bikes have one silver bolt to clamp onto the steerer tube. These bikes are designed for children between 18 months and 14 years. They were sold in six versions: woom 1, woom 1 Plus, woom 2, woom 3, woom 4, woom 5 and woom 6. The woom 1 and woom 1 PLUS are balance bikes, woom 2 through 6 are pedal bikes. These bikes were sold in red, green, blue, purple and yellow colors. The word "woom" in white letters is displayed on the sides of the downtube. The word "woom" in metallic letters is also visible on the front of the headtube. The markings "#woombikes" in black letters on chain stay and wheel size in black on sides of the front fork.
Produits concernés
Translatedwoom ORIGINAL Bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/woom-Bikes-USA-Recalls-woom-ORIGINAL-Kids-Bicycles-Due-to-Fall-Hazard |
| Title | woom Bikes USA Recalls woom ORIGINAL Kids' Bicycles Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1wopdls.png |
| Images › 1 › Caption | Recalled woom ORIGINAL woom 1 (without pedals) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1plus.png |
| Images › 2 › Caption | Recalled woom ORIGINAL woom 1 Plus (without pedals) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/2pdl.png |
| Images › 3 › Caption | Recalled woom ORIGINAL woom 2 with pedals |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/3pdl.png |
| Images › 4 › Caption | Recalled Woom ORIGINAL Woom 3 with pedals |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/4pdl.png |
| Images › 5 › Caption | Recalled woom ORIGINAL woom 4 with pedals |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/5pdl.png |
| Images › 6 › Caption | Recalled woom ORIGINAL woom 5 with pedals |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_69.png |
| Images › 7 › Caption | Recalled woom ORIGINAL woom 6 with pedals |
| Hazards › Name | The stem and handlebar on the bikes can detach and cause riders to lose control, posing a fall hazard. |
| Injuries › Name | The firm has received 77 reports of the handlebar stem detaching or loosening, resulting in 19 injuries involving bruising, cuts or abrasions. |
| Products › Name | woom ORIGINAL Bicycles |
| Products › Number Of Units | About 84,000 (In addition, 533 were sold in Canada) |
| Recall I D | 9664 |
| Remedies › Name | Consumers should stop using the recalled bicycles and contact woom Bikes USA for a free repair kit. woom Bikes USA is contacting all known purchasers directly. |
| Retailers › Name | woom.com, amazon.com and select local bicycle stores nationwide from September 2018 through March 2022 for between $200 and $530. |
| Recall Date | 2023-07-06T00:00:00 |
| Description | This recall involves all sizes of woom ORIGINAL 2018 - 2021 model bikes. The stems on these bikes have one silver bolt to clamp onto the steerer tube. These bikes are designed for children between 18 months and 14 years. They were sold in six versions: woom 1, woom 1 Plus, woom 2, woom 3, woom 4, woom 5 and woom 6. The woom 1 and woom 1 PLUS are balance bikes, woom 2 through 6 are pedal bikes. These bikes were sold in red, green, blue, purple and yellow colors. The word "woom" in white letters is displayed on the sides of the downtube. The word "woom" in metallic letters is also visible on the front of the headtube. The markings "#woombikes" in black letters on chain stay and wheel size in black on sides of the front fork. |
| Recall Number | 23239 |
| Manufacturers › Name | woom Bikes USA, of Austin, Texas |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/woom-original-bikes-recalled-due-fall-hazard |
| Consumer Contact | woom Bikes USA toll-free at 855-966-6872 from 8 a.m. to 5 pm CT, Monday through Friday or email at productsafetyUS@woom.com or online https://faq.us.woombikes.com/article/337-stem-recall-notice or www.woom.com/en_US/ and click on "Recalls" for more information. |
| Last Publish Date | 2023-07-06T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought woom Bikes USA Recalls woom ORIGINAL Kids' Bicycles Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: woom Bikes USA, of Austin, Texas - woom Bikes USA Recalls woom ORIGINAL Kids' Bicycles Due to Fall Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/woom-bikes-usa-recalls-woom-original-kids-bicycles-due-to-fall-hazard/CPSC-23239
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