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Australia ProductsGas products an...

Windshield set to suit Thetford brand gas stoves

Name: Windshield set to suit Thetford brand gas stoves
Brand: Windshield
SKU: AU-90b181e8-b0ef-4219-8623-14669c0c0c62
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 29 août 2023ID du rappel: 90b181e8-b0ef-4219-8623-14669c0c0c62Catégorie: Produits de ConsommationPays: Australie

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The design of the windshield can concentrate heat onto the gas stove surface.

Description du produit & Identification

Reason / Defects: The design of the windshield can concentrate heat onto the gas stove surface. Hazards: There is a risk of serious burn injury to consumers and/or property damage resulting from the hot stove surface including items directly under the gas stove. What to do: Stop using the windshield product(s) immediately and uninstall/remove the product(s) from the stove. Follow the instructions on the recall webpage to return the product and receive a full refund for both the product and return post costs. For further information, contact KAON by email info@kaon.com.au or phone 07 3180 1470 Monday to Thursday 7:00 am to 3:30 pm EST and Friday 7:00 am to 1:00 pm EST.

Produits concernés

A stainless-steel circular shield installed over the top of a Thetford gas stove to protect the flame from wind when cooking outdoors. Windshield set to suit Thetford stoves can be identified by the code printed on the inside of the shield: KS0690 (4-burner) KS0678 (3-burner) KS0681 (2-burner)

Additional Source Details

Field	Value
Guid › #text	90b181e8-b0ef-4219-8623-14669c0c0c62
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/windshield-set-to-suit-thetford-brand-gas-stoves
Pub Date	Tue, 29 Aug 2023 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/KS0678%20windshield%20set.jpg?itok=5AC-VQnx

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Windshield set to suit Thetford brand gas stoves?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Niveau de risque["Gas products and appliances","Caravan, motorhome and camper accessories","Gas products and appliances"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

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🚨 SAFETY ALERT: Windshield set to suit Thetford brand gas stoves

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https://therecallfile.com/fr/recalls/windshield-set-to-suit-thetford-brand-gas-stoves/AU-90b181e8-b0ef-4219-8623-14669c0c0c62

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Windshield set to suit Thetford brand gas stoves