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Wicks & Wax branded LED tealights and candles - multiple products (updated)

Name: Wicks & Wax branded LED tealights and candles - multiple products (updated)
Brand: Wicks & Wax
SKU: AU-0034b061-b0e4-45f7-8960-9e28a074b319
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 19 avril 2023ID du rappel: 0034b061-b0e4-45f7-8960-9e28a074b319Catégorie: Produits de ConsommationPays: Australie

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The products do not comply with the mandatory standards for products containing button/coin batteries . The product's battery compartment is not secure and its packaging does not display the required warning label and treatment advice in case of ingestion.

Description du produit & Identification

Reason / Defects: The products do not comply with the mandatory standards for products containing button/coin batteries . The product's battery compartment is not secure and its packaging does not display the required warning label and treatment advice in case of ingestion. Hazards: If young children gain access to button batteries and ingest them, they are likely to suffer severe internal burn injuries, which can result in serious injury or death. Button batteries also pose a choking hazard to young children. What to do: Stop using the product and keep it out of reach of children. Consumers can return the product to the place of purchase for a full refund. For more information, please email admin@auraandco.com.au or call (03) 9078 2014.

Produits concernés

Recall updated on 5 April 2024 to add the 2 pack LED candle, add additional retailers who sold the product, and extend the dates of supply. LED tealights: • 10 pack white • 6 pack white • 6 pack gold • 6 pack silver • 4 pack white LED candle: • 2 pack white

Additional Source Details

Field	Value
Guid › #text	0034b061-b0e4-45f7-8960-9e28a074b319
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/recalls/wicks-wax-branded-led-tealights-and-candles-multiple-products-updated
Pub Date	Wed, 19 Apr 2023 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/10%20pack%20Tealight%20Candles.png?itok=BNEsDwfV

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Wicks & Wax branded LED tealights and candles - multiple products (updated)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Niveau de risque["Hazardous materials","Button batteries","Decorations, candles and novelties"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

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