Whirlpool Recalls Stacked Commercial Clothes Dryers Sold Under the ADC Brand Due to Fire Hazard (Recall Alert)
USWhirlpool Recalls Stacked Commercial Clothes Dryers Sold Under the ADC Brand Due to Fire Hazard (Recall Alert)
Recalling Firm: Whirlpool Corporation, of Benton Harbor, Michigan
Motif du rappel / Danger
TranslatedThe recalled clothes dryers can overheat and ignite the clothes load, posing a fire hazard.
Description du produit & Identification
TranslatedThis recall involves all ADC brand stacked commercial clothes dryers with a 30 lb. capacity and model number ADG-30X2R or ADG-30X2Ri. Both models were sold in on-premise and coin-operated configurations for multi-unit housing, laundromats, and other facilities that use commercial laundry equipment. Logos and branding may appear differently depending on when the unit was manufactured. The model number for each unit is printed inside near the hinges of the upper door. The ADG-30X2R units were also sold in custom colors other than white to fit location branding.
Produits concernés
TranslatedADC brand 30 lb. capacity stacked commercial clothes dryers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Whirlpool-Recalls-Stacked-Commercial-Clothes-Dryers-Sold-Under-the-ADC-Brand-Due-to-Fire-Hazard-Recall-Alert |
| Title | Whirlpool Recalls Stacked Commercial Clothes Dryers Sold Under the ADC Brand Due to Fire Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/ADG-30X2-coin-operated.png |
| Images › 1 › Caption | Recalled ADC Brand Commercial Dryer Model ADG-30X2 (coin-operated configuration) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/ADG-30X2Ri-on-premise.png |
| Images › 2 › Caption | Recalled ADC Brand Commercial Dryer Model ADG-30X2Ri (on-premise configuration) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/ADG-30X2Ri-coin-operated.png |
| Images › 3 › Caption | Recalled ADC Brand Commercial Dryer Model ADG-30X2Ri (coin-operated configuration) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/ADG-model-serial-no.jpg |
| Images › 4 › Caption | Location of model and serial number on recalled clothes dryer |
| Hazards › Name | The recalled clothes dryers can overheat and ignite the clothes load, posing a fire hazard. |
| Injuries › Name | The firm has received two reports of fuel overflow incidents, including one fire. No injuries have been reported. |
| Products › Name | ADC brand 30 lb. capacity stacked commercial clothes dryers |
| Products › Number Of Units | About 2,500 |
| Recall I D | 9708 |
| Remedies › Name | Distributors, owners or laundry operators should immediately stop using the recalled models and contact Whirlpool for a free repair. Whirlpool is contacting known purchasers directly. |
| Retailers › Name | Direct from Whirlpool or through Authorized ADC distributors nationwide from April 2012 through February 2023 for about $11,800. |
| Recall Date | 2023-09-07T00:00:00 |
| Description | This recall involves all ADC brand stacked commercial clothes dryers with a 30 lb. capacity and model number ADG-30X2R or ADG-30X2Ri. Both models were sold in on-premise and coin-operated configurations for multi-unit housing, laundromats, and other facilities that use commercial laundry equipment. Logos and branding may appear differently depending on when the unit was manufactured. The model number for each unit is printed inside near the hinges of the upper door. The ADG-30X2R units were also sold in custom colors other than white to fit location branding. |
| Recall Number | 23791 |
| Manufacturers › Name | Whirlpool Corporation, of Benton Harbor, Michigan |
| Remedy Options › Option | Repair |
| Consumer Contact | Whirlpool Corporation toll-free at 844-943-0884 from 9 a.m. to 6 p.m. ET Monday through Friday or email at mdl-sales@whirlpool.com to schedule an on-site repair. This information can also be found at www.repair.whirlpoolcorp.com or at www.adclaundry.com and look for the "Recall Information" banner in the middle of the page. |
| Last Publish Date | 2023-09-07T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Whirlpool Recalls Stacked Commercial Clothes Dryers Sold Under the ADC Brand Due to Fire Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableWhirlpool Corporation, of Benton Harbor, Michigan
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🚨 SAFETY ALERT: Whirlpool Corporation, of Benton Harbor, Michigan - Whirlpool Recalls Stacked Commercial Clothes Dryers Sold Under the ADC Brand Due to Fire Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/whirlpool-recalls-stacked-commercial-clothes-dryers-sold-under-the-adc/CPSC-23791
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