Vornado Recalls Steamfast and Brookstone Travel Steam Irons Due to Fire, Burn and Shock Hazards
USVornado Recalls Steamfast and Brookstone Travel Steam Irons Due to Fire, Burn and Shock Hazards
Motif du rappel / Danger
TranslatedThe power cord can become damaged near the cord bushing, which can lead to overheating of the cord, posing fire and burn hazards. In addition, cord damage near the bushing can result in exposed copper wires, posing a shock hazard.
Description du produit & Identification
TranslatedThis recall involves dual voltage Steamfast brand Home and Away Travel Steam Irons with model numbers SF-717, SF-720 and SF-727 and with date codes between January 2008 and March 2017, and Brookstone Steam Bug Travel Steam Irons with model number 606335. The model numbers and the production date codes are printed on the back of the irons. Steamfast or Brookstone are printed on the white irons. The recalled Steamfast and Brookstone irons can also be identified by the length of the cord bushing. The recalled irons have a gray or black cord bushing that extends less than one inch from the enclosure along the power cord. Name Model Numbers Production Date Codes Sold at Stores and Online Steamfast Home and Away Travel Steam Irons with Dual Voltage SF-717 JAN08 through MAR17 or 01/08 and 03/17 Nationwide in US SF-720 JAN08 through MAR17 or 01/08 and 03/17 Exclusively at Bed Bath & Beyond SF-727 JAN17 only Exclusively at Walmart Brookstone Steam Bug Travel Steam Irons 606335 All Exclusively at Brookstone from 2009 to 2013
Produits concernés
TranslatedSteamfast Home & Away Travel Steam Irons and Brookstone Steam Bug Travel Steam Irons
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Vornado-Recalls-Steamfast-and-Brookstone-Travel-Steam-Irons-Due-to-Fire-Burn-and-Shock-Hazards |
| Title | Vornado Recalls Steamfast and Brookstone Travel Steam Irons Due to Fire, Burn and Shock Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/steamfast-sf-717.png |
| Images › 1 › Caption | Recalled Steamfast Iron Model SF-717 with bushing |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/steamfast-720-727.png |
| Images › 2 › Caption | Recalled Steamfast Iron Models SF-720 and SF-727 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/model-date-code.png |
| Images › 3 › Caption | Model number and date code label located on back of recalled Steamfast irons |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/brookstone-606335.jpg |
| Images › 4 › Caption | Recalled Brookstone Iron Model # 606335 |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/brookstone-model-no.png |
| Images › 5 › Caption | Model number printed on back of recalled Brookstone iron |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/iron-bushing.png |
| Images › 6 › Caption | Bushing on recalled irons measuring less than one inch |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/dual-voltage-label.png |
| Images › 7 › Caption | Dual voltage label and dual voltage switch present on all recalled units |
| Hazards › Name | The power cord can become damaged near the cord bushing, which can lead to overheating of the cord, posing fire and burn hazards. In addition, cord damage near the bushing can result in exposed copper wires, posing a shock hazard. |
| Injuries › Name | Vornado has received 50 reports of incidents, including 38 reports of the iron's power cord smoking, sparking, burning or other signs of overheating and 12 reports of cord damage. No injuries have been reported. |
| Products › Name | Steamfast Home & Away Travel Steam Irons and Brookstone Steam Bug Travel Steam Irons |
| Products › Number Of Units | About 317,000 (In addition, about 5,000 in Canada) |
| Recall I D | 9603 |
| Remedies › Name | Consumers should immediately stop using the recalled irons and visit the Steamfast or Vornado website to register for the recall and receive a refund of $19.99. |
| Importers › 1 › Name | Vornado Air LLC, of Andover, Kansas |
| Importers › 2 › Name | Brookstone Inc., of Merrimack, New Hampshire |
| Retailers › Name | Walmart, Bed Bath & Beyond and other stores nationwide and online at Amazon.com, Vornado.com, Steamfast.com, and other online retailers from January 2009 through May 2018 and Brookstone between 2009 and 2013 for between $13 and $30. |
| Recall Date | 2023-04-27T00:00:00 |
| Description | This recall involves dual voltage Steamfast brand Home and Away Travel Steam Irons with model numbers SF-717, SF-720 and SF-727 and with date codes between January 2008 and March 2017, and Brookstone Steam Bug Travel Steam Irons with model number 606335. The model numbers and the production date codes are printed on the back of the irons. Steamfast or Brookstone are printed on the white irons. The recalled Steamfast and Brookstone irons can also be identified by the length of the cord bushing. The recalled irons have a gray or black cord bushing that extends less than one inch from the enclosure along the power cord. Name Model Numbers Production Date Codes Sold at Stores and Online Steamfast Home and Away Travel Steam Irons with Dual Voltage SF-717 JAN08 through MAR17 or 01/08 and 03/17 Nationwide in US SF-720 JAN08 through MAR17 or 01/08 and 03/17 Exclusively at Bed Bath & Beyond SF-727 JAN17 only Exclusively at Walmart Brookstone Steam Bug Travel Steam Irons 606335 All Exclusively at Brookstone from 2009 to 2013 |
| Recall Number | 23189 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/certain-steamfast-brand-lightweight-handheld-travel-steam-iron-models-recalled-due |
| Consumer Contact | Vornado toll-free at 866-827-3362 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.steamfast.com/recalls/travelirons to start a recall submission. Consumers can also visit www.vornado.com or www.steamfast.com, and click on "Product Recalls" at the top of the page for more information. |
| Last Publish Date | 2023-04-27T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Vornado Recalls Steamfast and Brookstone Travel Steam Irons Due to Fire, Burn and Shock Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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