Volvo Bus Corporation - Emergency Exit Label May Detach/FMVSS 217
USVolvo Bus Corporation - Emergency Exit Label May Detach/FMVSS 217
Recalling Firm: Volvo Bus Corporation
Motif du rappel / Danger
TranslatedMissing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
Description du produit & Identification
TranslatedVolvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Produits concernés
TranslatedEmergency Exit Label May Detach/FMVSS 217
Additional Source Details
| Field | Value |
|---|---|
| Subject | Emergency Exit Label May Detach/FMVSS 217 |
| Nhtsa id | 24V893000 |
| Component | EQUIPMENT |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V893000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Volvo Bus Corporation |
| Defect summary | Volvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release." |
| Completion rate | 100.00 |
| Corrective action | Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-86. |
| Consequence summary | Missing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury. |
| Mfr campaign number | SR24-86 |
| Potentially affected | 5 |
| Report received date | 2024-11-26T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Volvo Bus Corporation - Emergency Exit Label May Detach/FMVSS 217?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsableVolvo Bus Corporation
- Niveau de risqueEQUIPMENT
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🚨 SAFETY ALERT: Volvo Bus Corporation - Volvo Bus Corporation - Emergency Exit Label May Detach/FMVSS 217 Check if your household is affected: https://therecallfile.com/fr/recalls/volvo-bus-corporation-emergency-exit-label-may-detach-fmvss-217/NHTSA-24V893000
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