Volkswagen Group of America, Inc. - Instrument Panel Display Malfunction/FMVSS 101
USVolkswagen Group of America, Inc. - Instrument Panel Display Malfunction/FMVSS 101
Recalling Firm: Volkswagen Group of America, Inc.
Motif du rappel / Danger
TranslatedDisplays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Description du produit & Identification
TranslatedVolkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Produits concernés
TranslatedInstrument Panel Display Malfunction/FMVSS 101
Additional Source Details
| Field | Value |
|---|---|
| Subject | Instrument Panel Display Malfunction/FMVSS 101 |
| Nhtsa id | 24V344000 |
| Component | BACK OVER PREVENTION |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V344000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Volkswagen Group of America, Inc. |
| Defect summary | Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility." |
| Completion rate | 89.38 |
| Corrective action | Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A. |
| Consequence summary | Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash. |
| Mfr campaign number | 919A |
| Potentially affected | 79965 |
| Report received date | 2024-05-15T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Volkswagen Group of America, Inc. - Instrument Panel Display Malfunction/FMVSS 101?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsableVolkswagen Group of America, Inc.
- Niveau de risqueBACK OVER PREVENTION
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🚨 SAFETY ALERT: Volkswagen Group of America, Inc. - Volkswagen Group of America, Inc. - Instrument Panel Display Malfunction/FMVSS 101 Check if your household is affected: https://therecallfile.com/fr/recalls/volkswagen-group-of-america-inc-instrument-panel-display-malfunction-f/NHTSA-24V344000
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