Volkswagen Group of America, Inc. - High-Voltage Batteries May Short Circuit
USVolkswagen Group of America, Inc. - High-Voltage Batteries May Short Circuit
Recalling Firm: Volkswagen Group of America, Inc.
Motif du rappel / Danger
TranslatedA short circuit in a high-voltage battery module increases the risk of a fire.
Description du produit & Identification
TranslatedVolkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 E-TRON GT, and RS E-TRON GT vehicles. The high-voltage battery may experience a short circuit within the battery module.
Produits concernés
TranslatedHigh-Voltage Batteries May Short Circuit
Additional Source Details
| Field | Value |
|---|---|
| Subject | High-Voltage Batteries May Short Circuit |
| Nhtsa id | 24V726000 |
| Component | ELECTRICAL SYSTEM |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V726000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Volkswagen Group of America, Inc. |
| Defect summary | Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 E-TRON GT, and RS E-TRON GT vehicles. The high-voltage battery may experience a short circuit within the battery module. |
| Completion rate | 67.39 |
| Corrective action | Dealers will install advanced diagnostic software as the final remedy free of charge. For vehicles where on-line data is available (Audi recall number 931A), as an interim measure, the vehicles will be monitored through online data evaluation at no cost to owners. Where the online data shows a potentially critical battery module, the owner will be contacted and advised to only charge the vehicle up to 80% charging capacity until the affected module can be replaced at an authorized Audi dealer, free of charge. For vehicles where online-data is not available (Audi recall number 931B), as an interim measure, dealers will perform diagnostic procedures and, if necessary, replace battery module assemblies, free of charge. Owners of these vehicles will also be advised to only charge their vehicle up to 80% charging capacity, and the inspection may have to be repeated before the software becomes available. Owner notification letters were mailed to Audi recall number 931A on July 24, 2025, and 931B was mailed on July 28, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 931A and 931B. This recall expands and replaces previous recall numbers 24V-229, and 24V-228. Vehicles previously repaired under the prior recalls will need to have the new remedy completed. |
| Consequence summary | A short circuit in a high-voltage battery module increases the risk of a fire. |
| Mfr campaign number | 931A/931B |
| Potentially affected | 6499 |
| Report received date | 2024-09-30T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Volkswagen Group of America, Inc. - High-Voltage Batteries May Short Circuit?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsableVolkswagen Group of America, Inc.
- Niveau de risqueELECTRICAL SYSTEM
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