Viessmann Recalls Gas Boilers Due to Fire and Carbon Monoxide Hazard (Recall Alert)
USViessmann Recalls Gas Boilers Due to Fire and Carbon Monoxide Hazard (Recall Alert)
Motif du rappel / Danger
TranslatedThe boiler can overheat and emit flue gases into the venting system and carbon monoxide can leak throughout the residence, posing a fire and carbon monoxide hazard to consumers.
Description du produit & Identification
TranslatedThis recall involves the Vitodens 200-W condensing gas boilers used for residential use. These wall-hung units are housed in a white metal box that measures about 43.5 inches tall by 19 inches wide by 21 inches deep. There are two models: B2HB-45 and B2HB-57 included in this recall. The name "Vitodens" and "Viessmann" are printed on the label on the outside of the boiler box. The product name and model number can be found on the boiler rating plate located on the left side of the white boiler cover. The serial number can be found on a separate label under the boiler cover or on the left hand side of the unit. Recalled boilers do not have a blue dot with a handwritten data label on it. The two models of boilers included in the recall have the following serial number ranges: Product Name Model Numbers Serial Number Range Vitodens 200-W B2HB-45 7554703501001105 to 7554703501369106 B2HB-57 7554704501001102 to 7554703501411109
Produits concernés
TranslatedGas boilers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2016/Viessmann-Recalls-Gas-Boilers |
| Title | Viessmann Recalls Gas Boilers Due to Fire and Carbon Monoxide Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16729.Vitodens200WGasBoiler.jpg |
| Images › 1 › Caption | Vitodens 200-W Gas Boiler |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16729.Location-of-Serial-Number-U.jpg |
| Images › 2 › Caption | Location of serial number under white cover |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16729.LocationofSerialNumberUnder.jpg |
| Images › 3 › Caption | Location of serial number under the boiler |
| Hazards › Name | The boiler can overheat and emit flue gases into the venting system and carbon monoxide can leak throughout the residence, posing a fire and carbon monoxide hazard to consumers. |
| Injuries › Name | The firm has received 10 reports where the boilers overheated, causing the boilers to shut down. No injuries have been reported. |
| Products › Name | Gas boilers |
| Products › Type | Boilers |
| Products › Category I D | 67899 |
| Products › Number Of Units | About 165 in the United States (in addition, about 141 were sold in Canada) |
| Recall I D | 6666 |
| Remedies › Name | Consumers with recalled boilers should immediately contact the installer or distributor to schedule a free boiler safety inspection and repair. Consumers who continue using the boilers while awaiting repair, should have working smoke and carbon alarms throughout their homes. |
| Importers › Name | Viessmann Manufacturing Co. (U.S.) Inc., of Warwick, R.I. |
| Retailers › Name | Heating and plumbing contractors or wholesalers to consumers nationwide from September 2015 through December 2015 for about $4,800 and $5,800. |
| Recall Date | 2016-02-25T00:00:00 |
| Description | This recall involves the Vitodens 200-W condensing gas boilers used for residential use. These wall-hung units are housed in a white metal box that measures about 43.5 inches tall by 19 inches wide by 21 inches deep. There are two models: B2HB-45 and B2HB-57 included in this recall. The name "Vitodens" and "Viessmann" are printed on the label on the outside of the boiler box. The product name and model number can be found on the boiler rating plate located on the left side of the white boiler cover. The serial number can be found on a separate label under the boiler cover or on the left hand side of the unit. Recalled boilers do not have a blue dot with a handwritten data label on it. The two models of boilers included in the recall have the following serial number ranges: Product Name Model Numbers Serial Number Range Vitodens 200-W B2HB-45 7554703501001105 to 7554703501369106 B2HB-57 7554704501001102 to 7554703501411109 |
| Recall Number | 16729 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/57150r-eng.php |
| Consumer Contact | Viessmann toll-free at 800-288-0667 from 8:30 a.m. to 5 p.m. ET Monday through Friday or online at www.viessmann-us.com and click on the "Important Safety Notice" located in the middle of the homepage for more information. |
| Last Publish Date | 2016-02-29T00:00:00 |
| Manufacturer Countries › Country | Germany |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Viessmann Recalls Gas Boilers Due to Fire and Carbon Monoxide Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Viessmann Recalls Gas Boilers Due to Fire and Carbon Monoxide Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/viessmann-recalls-gas-boilers-due-to-fire-and-carbon-monoxide-hazard-r/CPSC-16729
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