VidaXL Recalls Ladders for Above-Ground Pools Due to Fall and Drowning Hazards (Recall Alert)
VidaXL Recalls Ladders for Above-Ground Pools Due to Fall and Drowning Hazards (Recall Alert)
Motif du rappel / Danger
TranslatedThe steps of the ladder can loosen during use, posing fall and drowning hazards to the user.
Description du produit & Identification
TranslatedThis recall involves two models of VidaXL stainless steel pool ladders. The ladders measures 47 inches for above-ground pools with item numbers (SKU) 93122 and 93188 printed alongside the vidaXL.com logo on the horizontal bar in the A-frame. The ladders have an A-shape and attach over the above ground pool edge. There are two gray or blue non-skid plastic steps on each side of the ladder.
Produits concernés
TranslatedVidaXL Steel Pool Ladders
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/VidaXL-Recalls-Ladders-for-Above-Ground-Pools-Due-to-Fall-and-Drowning-Hazards-Recall-Alert |
| Title | VidaXL Recalls Ladders for Above-Ground Pools Due to Fall and Drowning Hazards (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-104307AM.png |
| Images › 1 › Caption | Recalled VidaXL Steel Pool Ladders (SKU 93188) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-104318AM.png |
| Images › 2 › Caption | Recalled VidaXL Steel Pool Ladders (SKU 93122) |
| Hazards › Name | The steps of the ladder can loosen during use, posing fall and drowning hazards to the user. |
| Injuries › Name | The firm has received four reports of falls off the pool ladders. No injuries have been reported. |
| Products › Name | VidaXL Steel Pool Ladders |
| Products › Number Of Units | About 3,200 |
| Recall I D | 9173 |
| Remedies › Name | Consumers should immediately stop using the recalled pool ladders and contact VidaXL for a full refund. VidaXL is contacting all purchasers directly and will instruct consumers to remove two of the ladder's steps and dispose of the steps and ladder in the trash. |
| Importers › Name | VidaXL LLC, of Rialto, Calif. |
| Retailers › Name | Online at vidaxl.com from February 2021 through August 2021 for about $90. |
| Recall Date | 2021-11-12T00:00:00 |
| Description | This recall involves two models of VidaXL stainless steel pool ladders. The ladders measures 47 inches for above-ground pools with item numbers (SKU) 93122 and 93188 printed alongside the vidaXL.com logo on the horizontal bar in the A-frame. The ladders have an A-shape and attach over the above ground pool edge. There are two gray or blue non-skid plastic steps on each side of the ladder. |
| Recall Number | 22708 |
| Remedy Options › Option | Refund |
| Consumer Contact | VidaXL LLC toll-free at 1-888-854-0905 from 9 a.m. to 5 p.m. PT Monday through Friday, email at recall@vidaxl.com, or visit us online at www.vidaxl.com and click RECALL for more information or by visiting https://www.vidaxl.com/product-recalls.html. |
| Last Publish Date | 2021-11-12T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought VidaXL Recalls Ladders for Above-Ground Pools Due to Fall and Drowning Hazards (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: VidaXL Recalls Ladders for Above-Ground Pools Due to Fall and Drowning Hazards (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/vidaxl-recalls-ladders-for-above-ground-pools-due-to-fall-and-drowning/CPSC-22708
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