Unauthorized blood glucose monitors sold online may pose serious health risks
CanadaUnauthorized blood glucose monitors sold online may pose serious health risks
Recalling Firm: Communications and Public Affairs Branch
Motif du rappel / Danger
TranslatedUnauthorized product - Inaccurate test or measurement results
Description du produit & Identification
TranslatedOnly use blood glucose monitors that have been authorized by Health Canada. If you suspect that you are using an unauthorized product, stop using it immediately and replace it with an authorized monitor. Talk to your health care provider about which blood glucose monitor is right for you. Only use devices listed on Health Canada's Medical Device Active Licence Listing (MDALL). Report any health product-related side effects or complaints to Health Canada.
Produits concernés
TranslatedUnauthorized blood glucose monitors, also referred to as glucose-reading devices or non-invasive glucose monitors
Additional Source Details
| Field | Value |
|---|---|
| N I D | 77654 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/unauthorized-blood-glucose-monitors-sold-online-may-pose-serious-health-risks |
| Issue | Unauthorized product - Inaccurate test or measurement results |
| Title | Unauthorized blood glucose monitors sold online may pose serious health risks |
| Product | Unauthorized blood glucose monitors, also referred to as glucose-reading devices or non-invasive glucose monitors |
| Archived | 0 |
| Category | Medical devices |
| Last updated | 2025-06-27 |
| Organization | Communications and Public Affairs Branch |
| What you should do | Only use blood glucose monitors that have been authorized by Health Canada. If you suspect that you are using an unauthorized product, stop using it immediately and replace it with an authorized monitor. Talk to your health care provider about which blood glucose monitor is right for you. Only use devices listed on Health Canada's Medical Device Active Licence Listing (MDALL). Report any health product-related side effects or complaints to Health Canada. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Unauthorized blood glucose monitors sold online may pose serious health risks?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Communications and Public Affairs Branch - Unauthorized blood glucose monitors sold online may pose serious health risks Check if your household is affected: https://therecallfile.com/fr/recalls/unauthorized-blood-glucose-monitors-sold-online-may-pose-serious-healt/CANADA-77654
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