TTI Outdoor Power Equipment Recalls RYOBI 40-Volt 24-Inch Cordless Hedge Trimmers Due to Laceration Hazard
USTTI Outdoor Power Equipment Recalls RYOBI 40-Volt 24-Inch Cordless Hedge Trimmers Due to Laceration Hazard
Motif du rappel / Danger
TranslatedThe hedge trimmer blade can unexpectedly activate after pressing just the safety or trigger control individually rather than engaging the safety and trigger controls simultaneously, posing a laceration hazard.
Description du produit & Identification
TranslatedThis recall involves RYOBI 40V 24-Inch Cordless Hedge Trimmers with model numbers RY40620VNM, RY40602VNM and RY40602BTLVNM, and with serial numbers within ranges LT21091D180001 - LT22365D060025 and RG23125N250001 - RG24252D101110. The model and serial numbers are on the data plate located on the bottom of the trimmer.
Produits concernés
TranslatedRYOBI 40V 24-Inch Cordless Hedge Trimmers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/TTI-Outdoor-Power-Equipment-Recalls-RYOBI-40-Volt-24-Inch-Cordless-Hedge-Trimmers-Due-to-Laceration-Hazard |
| Title | TTI Outdoor Power Equipment Recalls RYOBI 40-Volt 24-Inch Cordless Hedge Trimmers Due to Laceration Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RYOBI-40V-1.png |
| Images › 1 › Caption | Recalled RYOBI 40V 24" Hedge Trimmer |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/RYOBI-40V-2.png |
| Images › 2 › Caption | Location of the data plate |
| Hazards › Name | The hedge trimmer blade can unexpectedly activate after pressing just the safety or trigger control individually rather than engaging the safety and trigger controls simultaneously, posing a laceration hazard. |
| Injuries › Name | The firm has received 27 reports of the blade activating after pressing just one of the controls, including 16 reports of injuries that resulted in minor and some severe lacerations. |
| Products › Name | RYOBI 40V 24-Inch Cordless Hedge Trimmers |
| Products › Number Of Units | About 113,000 (In addition, about 15,000 were sold in Canada) |
| Recall I D | 10307 |
| Remedies › Name | Consumers should immediately stop using the recalled RYOBI 40V 24-Inch Cordless Hedge Trimmers and visit https://www.ryobitools.com/recall to determine if their trimmer is included in the recall. The recalled trimmer must be returned to TTI Outdoor Power Equipment (TTIOPE), in order to receive a free replacement trimmer (pre-paid label will be provided). Proof of purchase (receipt) is not required. TTIOPE is contacting all known purchasers. |
| Importers › Name | TI Outdoor Power Equipment Inc., of Anderson, South Carolina |
| Retailers › Name | Home Depot and Direct Tools Factory Outlet stores nationwide and online at www.homedepot.com and www.directtoolsoutlet.com from March 2021 through January 2025 for between $90 and $160. |
| Recall Date | 2025-06-12T00:00:00 |
| Description | This recall involves RYOBI 40V 24-Inch Cordless Hedge Trimmers with model numbers RY40620VNM, RY40602VNM and RY40602BTLVNM, and with serial numbers within ranges LT21091D180001 - LT22365D060025 and RG23125N250001 - RG24252D101110. The model and serial numbers are on the data plate located on the bottom of the trimmer. |
| Recall Number | 25334 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/ryobi-branded-cordless-24-hedge-trimmer-recalled-due-potential-laceration-hazard |
| Consumer Contact | TTIOPE toll-free at 800-597-9624 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.ryobitools.com/recall or https://www.ryobitools.com/ and click on "Important Recall Information" at the bottom of the page for more information. |
| Last Publish Date | 2025-06-12T00:00:00 |
| Manufacturer Countries › Country | Vietnam |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought TTI Outdoor Power Equipment Recalls RYOBI 40-Volt 24-Inch Cordless Hedge Trimmers Due to Laceration Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: TTI Outdoor Power Equipment Recalls RYOBI 40-Volt 24-Inch Cordless Hedge Trimmers Due to Laceration Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/tti-outdoor-power-equipment-recalls-ryobi-40-volt-24-inch-cordless-hed/CPSC-25334
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