True Fitness Recalls Showrunner II Consoles Sold with Fitness Equipment Due to Fire Hazard
USTrue Fitness Recalls Showrunner II Consoles Sold with Fitness Equipment Due to Fire Hazard
Motif du rappel / Danger
TranslatedAn exposed area of the wireless charging board can come in contact with other internal wiring, posing a fire hazard.
Description du produit & Identification
TranslatedThis recall involves Showrunner II Consoles with wireless phone chargers. Product numbers C4P, C4PAE, C4PBE, C4PES, C4PVC, C4PM, C4PMAE, C4PMBE, C4PMES or C4PMVC are printed on a label located on the rear console cover at the connection point of console (console mast) and cardio product base. Consoles will need to be removed from base to view product number label. The consoles are 16-inch Integrated Personal Viewing System ("PVS") LCD Consoles for use with True Fitness exercise products, including treadmills, upright bikes, recumbent bikes, ellipticals and stepmills, created for commercial facilities. The model numbers for the fitness equipment include True Fitness Treadmill, Model TC900, True Fitness Stationary Bike, Model UC900, True Fitness Climber, Model VC900 and True Fitness Elliptical, Model XS1000. The console containing the wireless phone charger with an uncovered mounting bracket is a component part of some True Fitness exercise equipment.
Produits concernés
TranslatedShowrunner II Consoles, with included wireless phone chargers, sold with fitness equipment
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/True-Fitness-Recalls-Showrunner-II-Consoles-Sold-with-Fitness-Equipment-Due-to-Fire-Hazard |
| Title | True Fitness Recalls Showrunner II Consoles Sold with Fitness Equipment Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/image3_4.jpg |
| Images › 1 › Caption | Recalled Showrunner II Console on True Fitness Treadmill, Model TC900 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/image2_9.jpg |
| Images › 2 › Caption | Recalled Showrunner II Console on True Fitness Stationary Bike, Model UC900 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/image5_4.jpg |
| Images › 3 › Caption | Recalled Showrunner II Console on True Fitness Climber, Model VC900 |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/image4_4.jpg |
| Images › 4 › Caption | Recalled Showrunner II Console on True Fitness Elliptical, Model XS1000 |
| Hazards › Name | An exposed area of the wireless charging board can come in contact with other internal wiring, posing a fire hazard. |
| Injuries › Name | True Fitness has received one report of a fire. No injuries have been reported. |
| Products › Name | Showrunner II Consoles, with included wireless phone chargers, sold with fitness equipment |
| Products › Number Of Units | About 600 |
| Recall I D | 9673 |
| Remedies › Name | Commercial facilities with these recalled products should immediately turn off and unplug the exercise equipment containing the console and contact True Fitness to receive a free replacement console. |
| Importers › Name | True Fitness, of O'Fallon, Missouri |
| Retailers › Name | Specialty fitness stores, distributors and direct sales to commercial clubs and gyms nationwide from September 2021 through September 2022 for between about $5,500 to $14,900. |
| Recall Date | 2023-07-27T00:00:00 |
| Description | This recall involves Showrunner II Consoles with wireless phone chargers. Product numbers C4P, C4PAE, C4PBE, C4PES, C4PVC, C4PM, C4PMAE, C4PMBE, C4PMES or C4PMVC are printed on a label located on the rear console cover at the connection point of console (console mast) and cardio product base. Consoles will need to be removed from base to view product number label. The consoles are 16-inch Integrated Personal Viewing System ("PVS") LCD Consoles for use with True Fitness exercise products, including treadmills, upright bikes, recumbent bikes, ellipticals and stepmills, created for commercial facilities. The model numbers for the fitness equipment include True Fitness Treadmill, Model TC900, True Fitness Stationary Bike, Model UC900, True Fitness Climber, Model VC900 and True Fitness Elliptical, Model XS1000. The console containing the wireless phone charger with an uncovered mounting bracket is a component part of some True Fitness exercise equipment. |
| Recall Number | 23249 |
| Remedy Options › Option | Replace |
| Consumer Contact | True Fitness at 800-538-2740 from 8 a.m. to 6 p.m. ET Monday through Friday or online at www.truefitness.com/recall or www.truefitness.com and click on "recall information" for more information. |
| Last Publish Date | 2023-07-27T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought True Fitness Recalls Showrunner II Consoles Sold with Fitness Equipment Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: True Fitness Recalls Showrunner II Consoles Sold with Fitness Equipment Due to Fire Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/true-fitness-recalls-showrunner-ii-consoles-sold-with-fitness-equipmen/CPSC-23249
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