CPSCGeneral Alert

Toro Recalls Power Max Snowthrowers Due to Amputation Hazard

Publié le: 17 février 2021ID du rappel: 21080Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The auger can fail to disengage when the control lever is released, posing an amputation hazard.

Description du produit & Identification

This recall involves Model Year 2021 Toro Power Max 826 OHAE Snowthrowers with Model Number 37802. The model and serial number are located on the back of the snowthrower. Serial numbers included in this recall are listed on Toro's website at https://www.toro.com/en/product-safety-information/product-recall-information.

Produits concernés

Toro Power Max Snowthrowers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2021/Toro-Recalls-Power-Max-Snowthrowers-Due-to-Amputation-Hazard
TitleToro Recalls Power Max Snowthrowers Due to Amputation Hazard
Images › U R Lhttps://www.cpsc.gov/s3fs-public/Picture1-1_0.png
Images › CaptionRecalled Model Year 2021 Toro Power Max 826 OHAE Snowthrower, Model 37802
Hazards › NameThe auger can fail to disengage when the control lever is released, posing an amputation hazard.
Injuries › NameThe firm has received five reports of incidents related to auger failing to disengage when the control lever is released. No injuries have been reported.
Products › NameToro Power Max Snowthrowers
Products › Number Of UnitsAbout 6,700
Recall I D8999
Remedies › NameConsumers should immediately stop using the recalled Toro Power Max Snowthrower and contact a Toro authorized dealer for a free repair.
Retailers › NameThe Home Depot, Ace Hardware, and Toro Authorized Dealers nationwide and online at www.homedepot.com, www.acehardware.com, and www.toro.com from November 2020 through January 2021 for about $1,200.
Recall Date2021-02-17T00:00:00
DescriptionThis recall involves Model Year 2021 Toro Power Max 826 OHAE Snowthrowers with Model Number 37802. The model and serial number are located on the back of the snowthrower. Serial numbers included in this recall are listed on Toro's website at https://www.toro.com/en/product-safety-information/product-recall-information.
Recall Number21080
Manufacturers › NameThe Toro Company, of Bloomington, Minn.
Remedy Options › OptionRepair
Consumer ContactToro toll-free at 833-254-8856 to access the 24-hour Toro Dealer locator system, or online at www.Toro.com/locator to locate a Toro authorized service dealer near you.
Last Publish Date2021-02-17T00:00:00
Manufacturer Countries › CountryMexico

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Toro Recalls Power Max Snowthrowers Due to Amputation Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableThe Toro Company, of Bloomington, Minn.
Recall Hazard Severity
Caution (Class III)
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🚨 SAFETY ALERT: The Toro Company, of Bloomington, Minn. - Toro Recalls Power Max Snowthrowers Due to Amputation Hazard

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https://therecallfile.com/fr/recalls/toro-recalls-power-max-snowthrowers-due-to-amputation-hazard/CPSC-21080
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