TJX Recalls Outdoor Metal Hanging Chairs Due to Fall Hazard
USTJX Recalls Outdoor Metal Hanging Chairs Due to Fall Hazard
Motif du rappel / Danger
TranslatedThe hanging chair can tip or fall over or the metal hook or chain suspending the chair can break when a consumer is seated in the chair, posing a fall hazard.
Description du produit & Identification
TranslatedThis recall involves outdoor metal hanging chairs sold in white, gray, green and yellow, along with a cushion for seating. The chairs have a metal circle base that attaches to a metal pole, from which the metal chairs hang by hook and chain and measure about 4 feet tall by 3 feet wide. The brand Novogratz is printed on the hang tag attached to the product. One of the following style numbers is printed on a separate hang tag attached to the product: AY9162, AY9163, BY9162, BY9163, BY9164, CY9162, CY9163, CY9164, DY9162, DY9164, Y9162, Y9163.
Produits concernés
TranslatedNovogratz brand Outdoor Metal Hanging Chairs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/TJX-Recalls-Outdoor-Metal-Hanging-Chairs-Due-to-Fall-Hazard |
| Title | TJX Recalls Outdoor Metal Hanging Chairs Due to Fall Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Picture-1.png |
| Images › Caption | Recalled Novogratz Outdoor Metal Hanging Chairs (Style# AY9164) |
| Hazards › Name | The hanging chair can tip or fall over or the metal hook or chain suspending the chair can break when a consumer is seated in the chair, posing a fall hazard. |
| Injuries › Name | The firm has received 22 reports of the chairs tipping or falling over, or breaking at the hook or chain, resulting in 16 injuries including bruises and a mild concussion. |
| Products › Name | Novogratz brand Outdoor Metal Hanging Chairs |
| Products › Number Of Units | About 5,000 (In addition, about 194 were sold in Canada) |
| Recall I D | 9384 |
| Remedies › Name | Consumers should immediately stop using the recalled chairs and return them to any HomeGoods, Homesense or HomeGoods/T.J. Maxx or Marshalls combination stores for their choice of either a full refund or store credit of equivalent value. |
| Importers › Name | The TJX Companies Inc., of Framingham, Massachusetts |
| Retailers › Name | HomeGoods and Homesense stores and HomeGoods/T.J. Maxx or Marshalls combination stores nationwide from March 2021 through May 2022 for between $300 and $330. |
| Recall Date | 2022-09-01T00:00:00 |
| Description | This recall involves outdoor metal hanging chairs sold in white, gray, green and yellow, along with a cushion for seating. The chairs have a metal circle base that attaches to a metal pole, from which the metal chairs hang by hook and chain and measure about 4 feet tall by 3 feet wide. The brand Novogratz is printed on the hang tag attached to the product. One of the following style numbers is printed on a separate hang tag attached to the product: AY9162, AY9163, BY9162, BY9163, BY9164, CY9162, CY9163, CY9164, DY9162, DY9164, Y9162, Y9163. |
| Recall Number | 22214 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/steel-hanging-chairs-yellow-grey-and-green-recalled-due-fall-hazard |
| Consumer Contact | HomeGoods at 800-888-0776 from 9 a.m. to 6 p.m. ET Monday through Friday, email at customerservice@tjx.com or online at www.homegoods.com and click on "Product Recalls" at the bottom of the page or at; https://www.homegoods.com/us/store/jump/topic/find-help/our-product-/2400009#productrecalls. Homesense toll-free at 855-660-4663 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.homesense.com and click on "Product Info/Recalls" at the bottom of the page or at https://us.homesense.com/recalls for more information. |
| Last Publish Date | 2022-09-01T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought TJX Recalls Outdoor Metal Hanging Chairs Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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