CPSCGeneral Alert

TJX Recalls Haining Degao Benches Due to Fall Hazard

Publié le: 8 juin 2023ID du rappel: 23217Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The legs can break or detach from the recalled bench when a consumer is seated on the bench, posing a fall hazard.

Description du produit & Identification

This recall involves benches with a cushion top and four wooden legs that screw into the bench. The cushion top was sold in navy, gray, cream, white and yellow. The bench measures 42 inches long by 15.5 inches deep by 17.5 inches tall. "HAINING DEGAO HOME FURNISHINGS CO., LTD." and "MADE IN CHINA" are printed on a label underneath the bench.

Produits concernés

Haining Degao Benches

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/TJX-Recalls-Haining-Degao-Benches-Due-to-Fall-Hazard
TitleTJX Recalls Haining Degao Benches Due to Fall Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/degao-navy.png
Images › 1 › CaptionRecalled Haining Degao Benche (Navy)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/degao-yellow.png
Images › 2 › CaptionRecalled Haining Degao Benche (Yellow)
Hazards › NameThe legs can break or detach from the recalled bench when a consumer is seated on the bench, posing a fall hazard.
Injuries › NameThe firm has received 21 reports of the legs breaking or detaching from the bench when a consumer was seated on a bench at a store, including 17 reports of injuries involving bruises, scratches and back strains.
Products › NameHaining Degao Benches
Products › Number Of UnitsAbout 10,850
Recall I D9641
Remedies › NameConsumers should immediately stop using the recalled benches and contact TJX for instructions on how to participate in the recall and dispose of the benches from home to receive a full refund. Consumers can also return the recalled benches to any Marshalls or T.J. Maxx store for a full refund.
Importers › NameThe TJX Companies Inc., of Framingham, Massachusetts
Retailers › NameMarshalls and T.J. Maxx stores nationwide from December 2021 through March 2023 for about $130.
Recall Date2023-06-08T00:00:00
DescriptionThis recall involves benches with a cushion top and four wooden legs that screw into the bench. The cushion top was sold in navy, gray, cream, white and yellow. The bench measures 42 inches long by 15.5 inches deep by 17.5 inches tall. "HAINING DEGAO HOME FURNISHINGS CO., LTD." and "MADE IN CHINA" are printed on a label underneath the bench.
Recall Number23217
Remedy Options › OptionRefund
Consumer ContactTJX toll-free at 833-408-0502 from 7 a.m. to 6 p.m. CT Monday through Friday or online at https://www.recallrtr.com/fabricbench for more information; Marshalls at https://www.marshalls.com/us/store/jump/topic/Product-Recalls/2400019 or www.marshalls.com and click on "Product Recalls" at the bottom of the page; T.J. Maxx at https://tjmaxx.tjx.com/store/jump/topic/find-help/our-product-/2400009#productrecalls or www.tjmaxx.com and click on "Product Recalls" at the bottom of the page.
Last Publish Date2023-06-08T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought TJX Recalls Haining Degao Benches Due to Fall Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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