TJX Recalls Foldable Wood and Rope Bistro Set Chairs Due to Fall Hazard
USTJX Recalls Foldable Wood and Rope Bistro Set Chairs Due to Fall Hazard
Motif du rappel / Danger
TranslatedThe wooden frame of the chair can break or collapse when a consumer is seated in the chair, posing a fall hazard.
Description du produit & Identification
TranslatedThis recall involves foldable wood and rope bistro set chairs sold as part of a three- or five-piece set. Some of the sets were sold under Nautica or House & Garden brands. The folding chair sets consist of one small wooden table and two or four foldable chairs made with wood frames, and rope on the seat and back in either gray, turquoise, brown, sand, black, aqua, pink, green, taupe or white, and a gold bar supporting the back legs. Some chairs were sold individually at stores. The chairs were also sold online labeled as three-piece handcrafted in Vietnam and three-piece HD Furniture Group indoor-outdoor rope and Acacia Wood Bistro Table and Chairs Set.
Produits concernés
TranslatedFoldable wood and rope bistro set chairs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/TJX-Recalls-Foldable-Wood-and-Rope-Bistro-Set-Chairs-Due-to-Fall-Hazard |
| Title | TJX Recalls Foldable Wood and Rope Bistro Set Chairs Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/TJX-bistro-set.jpg |
| Images › 1 › Caption | Recalled TJX Foldable wood and rope bistro set chairs |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/TJX-bistro-set-blue.jpg |
| Images › 2 › Caption | Recalled TJX Foldable wood and rope bistro set chairs (blue) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/TJX-bistro-set-gray.jpg |
| Images › 3 › Caption | Recalled TJX Foldable wood and rope bistro set chairs (gray) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/TJX-bistro-set-sand.jpg |
| Images › 4 › Caption | Recalled TJX Foldable wood and rope bistro set chairs (sand) |
| Hazards › Name | The wooden frame of the chair can break or collapse when a consumer is seated in the chair, posing a fall hazard. |
| Injuries › Name | The firm has received eight reports of the wooden frame of the chair breaking or collapsing when a consumer was seated in the chair, resulting in six reports of minor injuries, including bruising and an ankle strain. |
| Products › Name | Foldable wood and rope bistro set chairs |
| Products › Number Of Units | About 29,000 |
| Recall I D | 9809 |
| Remedies › Name | Consumers should immediately stop using the recalled chairs and contact TJX for instructions on how to receive a full refund and dispose of chairs. Consumers can also return the recalled chairs to any HomeGoods, Marshalls, T.J. Maxx, Homesense or Sierra store for a full refund. |
| Importers › Name | The TJX Companies Inc., of Framingham, Massachusetts |
| Retailers › Name | Marshalls, T.J. Maxx, HomeGoods, Homesense and Sierra stores nationwide, and online at Homegoods.com, TJmaxx.tjx.com, Marshalls.com, and Sierra.com from March 2020 through September 2023 for between $130 and $350 and between $40 and $80 for chairs sold individually. |
| Recall Date | 2023-12-21T00:00:00 |
| Description | This recall involves foldable wood and rope bistro set chairs sold as part of a three- or five-piece set. Some of the sets were sold under Nautica or House & Garden brands. The folding chair sets consist of one small wooden table and two or four foldable chairs made with wood frames, and rope on the seat and back in either gray, turquoise, brown, sand, black, aqua, pink, green, taupe or white, and a gold bar supporting the back legs. Some chairs were sold individually at stores. The chairs were also sold online labeled as three-piece handcrafted in Vietnam and three-piece HD Furniture Group indoor-outdoor rope and Acacia Wood Bistro Table and Chairs Set. |
| Recall Number | 24068 |
| Remedy Options › Option | Refund |
| Consumer Contact | TJX toll-free at 888-520-0157 from 7 a.m. to 6 p.m. CT Monday through Friday or online at https://www.recallrtr.com/woodandropechair for more information; HomeGoods at https://m.homegoods.com/us/m/jump/topic/product-recalls/2400019 or Homegoods.com and click on "Product Recalls" at the bottom of the page; Marshalls at https://m.marshalls.com/us/m/jump/topic/Product-Recalls/2400019 or Marshalls.com and click on "Product Recalls" at the bottom of the page; T.J. Maxx at https://m.tjmaxx.tjx.com/m/jump/topic/product-recalls/2400019 or TJmaxx.com, and click on "Product Recalls" at the bottom of the page; Homesense at https://us.homesense.com/recalls or Homesense.com and click on "Product Recalls" at the bottom of the page; Sierra at https://www.sierra.com/lp2/product_recalls/ or Sierra.com and click on "Product Recalls" at the bottom of the page. |
| Last Publish Date | 2023-12-21T00:00:00 |
| Manufacturer Countries › Country | Vietnam |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought TJX Recalls Foldable Wood and Rope Bistro Set Chairs Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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