CPSCGeneral Alert

Thomas & Friends Wooden Railway Troublesome Truck & Crates and Troublesome Truck & Paint Recalled by Fisher-Price Due to Choking and Magnet Ingestion Hazards

Publié le: 19 octobre 2023ID du rappel: 24010Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The small plastic piece containing a high-powered magnet that connects one train to another can detach or become loose, posing choking and magnet ingestion hazards.

Description du produit & Identification

This recall involves Thomas & Friends Wooden Railway Troublesome Truck & Crates and Troublesome Truck & Paint. The push along wooden trains are designed to look like the characters from Thomas & Friends called the Troublesome Trucks. The Troublesome Truck & Crates is a black and gray train car with cargo of brown crates. The Troublesome Truck & Paint is a gray and black train car with cargo of gray paint cans and a yellow paint splatter on the side. Both train cars have faces on the front of them. The trains come with magnetic connectors to attach to other vehicles. The train cars measure approximately 3.6 inches long by 2.1 inches high. Model numbers HBJ89 (Troublesome Truck & Crates) and HBJ90 (Troublesome Truck & Paint) can be found on the bottom of the train cars.

Produits concernés

Thomas & Friends Wooden Railway Troublesome Truck & Crates and Thomas & Friends Wooden Railway Troublesome Truck & Paint

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/Thomas-Friends-Wooden-Railway-Troublesome-Truck-Crates-and-Troublesome-Truck-Paint-Recalled-by-Fisher-Price-Due-to-Choking-and-Magnet-Ingestion-Hazards
TitleThomas & Friends Wooden Railway Troublesome Truck & Crates and Troublesome Truck & Paint Recalled by Fisher-Price Due to Choking and Magnet Ingestion Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/truck-crate.png
Images › 1 › CaptionRecalled Thomas & Friends Wooden Railway Troublesome Truck & Crates (Model: HBJ89)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/truck-paint.png
Images › 2 › CaptionRecalled Thomas & Friends Wooden Railway Troublesome Truck & Paint, Model (Model: HBJ90)
Hazards › NameThe small plastic piece containing a high-powered magnet that connects one train to another can detach or become loose, posing choking and magnet ingestion hazards.
Injuries › NameThomas & Friends Wooden Railway has received one report of the plastic connector becoming loose and detaching from the product. No injuries have been reported.
Products › NameThomas & Friends Wooden Railway Troublesome Truck & Crates and Thomas & Friends Wooden Railway Troublesome Truck & Paint
Products › Number Of UnitsAbout 21,000 (In addition, about 400 were sold in Canada)
Recall I D9738
Remedies › NameConsumers should immediately stop using the toys and go to www.service.mattel.com and click on "Recalls & Safety Alerts" for instructions on how to receive a pre-paid return label via email from Fisher-Price. Upon receipt of the returned product, consumers will be sent a full refund.
Retailers › NameOnline at Amazon.com and other websites and at Barnes & Noble and specialty stores nationwide from February 2022 through August 2023 for about $17.
Recall Date2023-10-19T00:00:00
DescriptionThis recall involves Thomas & Friends Wooden Railway Troublesome Truck & Crates and Troublesome Truck & Paint. The push along wooden trains are designed to look like the characters from Thomas & Friends called the Troublesome Trucks. The Troublesome Truck & Crates is a black and gray train car with cargo of brown crates. The Troublesome Truck & Paint is a gray and black train car with cargo of gray paint cans and a yellow paint splatter on the side. Both train cars have faces on the front of them. The trains come with magnetic connectors to attach to other vehicles. The train cars measure approximately 3.6 inches long by 2.1 inches high. Model numbers HBJ89 (Troublesome Truck & Crates) and HBJ90 (Troublesome Truck & Paint) can be found on the bottom of the train cars.
Distributors › NameFisher Price Inc., of East Aurora, New York
Recall Number24010
Remedy Options › OptionRefund
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/thomas-friendstm-wooden-railway-products-recalled-due-ingestion-hazard
Consumer ContactFisher Price Inc. toll-free at 855-853-6224 between 9 a.m. and 6 p.m. ET Monday through Friday, or online at www.service.mattel.com/us/recall.aspx or at www.service.mattel.com and click on "Recalls & Safety Alerts" for more information.
Last Publish Date2023-10-19T00:00:00
Manufacturer Countries › CountryIndonesia

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Thomas & Friends Wooden Railway Troublesome Truck & Crates and Troublesome Truck & Paint Recalled by Fisher-Price Due...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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