USDA FSISClass I

The TDL Group Corp. Recalls Dried Chicken Soup Mix Products Distributed Without Benefit of Import Inspection

Publié le: 27 juillet 2016ID du rappel: 066-2016Catégorie: Alimentation & BoissonsPays: États-Unis
US
Food & BeverageUSDA FSISUSUS

The TDL Group Corp. Recalls Dried Chicken Soup Mix Products Distributed Without Benefit of Import Inspection

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Motif du rappel / Danger

Import Violation

Description du produit & Identification

WASHINGTON, July 27, 2016 The TDL Group Corp., an Ontario, Canada establishment, is recalling approximately 636 pounds of dried chicken noodle soup mix products that were imported from Canada and not presented to FSIS for re-inspection upon entry to the United States, the U.S. Department of Agricultures Food Safety and Inspection Service (FSIS) announced today. Without the benefit of full inspection, a possibility of adverse health consequences exists. The Tim Hortons chicken noodle soup mix items were produced in Canada on May 16, 2016, and imported to the United States on or around July 16, 2016. The following products are subject to recall: [ View Labels (PDF Only)] 16.9 oz./481 g plastic bagged packages of Tim Hortons Chicken Noodle Soup Mix with case code CANADA S519 and Canadian health certificate number of 617844. Each case contains eight (8) bags. The products subject to recall bear establishment number Canada 368. These items were shipped to restaurants in Maine, New Jersey, New York and Pennsylvania. The problem was discovered on July 22, 2016, by the FSIS import inspector during routine monitoring of shipments destined for their assignment. On July 25, 2016, FSIS confirmed that there was a failure to present shipment and the products were already in commerce without receiving FSIS re-inspection upon entry to the United States. There have been no confirmed reports of adverse reactions or illnesses due to consumption of these products. Anyone concerned about a reaction should contact a healthcare provider. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase. FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at www.fsis.usda.gov/recalls . Consumers with questions about the recall can visit http://www.timhortons.com/ca/en/about/contact-form.php or call 1-888-601-1616. Media with questions about the recall can contact mediainquiries@timhortons.com . Consumers with food safety questions can "Ask Karen," the FSIS virtual representative available 24 hours a day at AskKaren.gov or via smartphone at m.askkaren.gov . The toll-free USDA Meat and Poultry Hotline 1-888-MPHotline (1-888-674-6854) is available in English and Spanish and can be reached from l0 a.m. to 4 p.m. (Eastern Time) Monday through Friday. Recorded food safety messages are available 24 hours a day. The online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at: http://www.fsis.usda.gov/reportproblem .

Additional Source Details

FieldValue
LangcodeEnglish
Field year2016
Field titleThe TDL Group Corp. Recalls Dried Chicken Soup Mix Products Distributed Without Benefit of Import Inspection
Field labels066-2016-labels
Field states › 1Maine
Field states › 2New Jersey
Field states › 3New York
Field states › 4Pennsylvania
Field summary<p dir="ltr"><strong>WASHINGTON, July 27, 2016 </strong> The TDL Group Corp., an Ontario, Canada establishment, is recalling approximately 636 pounds of dried chicken noodle soup mix products that were imported from Canada and not presented to FSIS for re-inspection upon entry to the United States, the U.S. Department of Agricultures Food Safety and Inspection Service (FSIS) announced today. Without the benefit of full inspection, a possibility of adverse health consequences exists.</p> <p dir="ltr">The Tim Hortons chicken noodle soup mix items were produced in Canada on May 16, 2016, and imported to the United States on or around July 16, 2016. The following products are subject to recall: [<a href="/sites/default/files/import/066-2016-labels.pdf">View Labels</a> (PDF Only)]</p> <ul dir="ltr" type="disc"> <li>16.9 oz./481 g plastic bagged packages of Tim Hortons Chicken Noodle Soup Mix with case code CANADA S519 and Canadian health certificate number of 617844. Each case contains eight (8) bags.</li> </ul> <p dir="ltr">The products subject to recall bear establishment number Canada 368. These items were shipped to restaurants in Maine, New Jersey, New York and Pennsylvania.</p> <p dir="ltr">The problem was discovered on July 22, 2016, by the FSIS import inspector during routine monitoring of shipments destined for their assignment. On July 25, 2016, FSIS confirmed that there was a failure to present shipment and the products were already in commerce without receiving FSIS re-inspection upon entry to the United States.</p> <p dir="ltr">There have been no confirmed reports of adverse reactions or illnesses due to consumption of these products. Anyone concerned about a reaction should contact a healthcare provider.</p> <p dir="ltr">Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.</p> <p dir="ltr">FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their<strong> </strong>customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at <a href="http://www.fsis.usda.gov/recalls">www.fsis.usda.gov/recalls</a>.</p> <p dir="ltr">Consumers with questions about the recall can visit <a href="http://www.timhortons.com/ca/en/about/contact-form.phpa">http://www.timhortons.com/ca/en/about/contact-form.php</a> or call 1-888-601-1616. Media with questions about the recall can contact <a href="mailto:mediainquiries@timhortons.com">mediainquiries@timhortons.com</a>.</p> <p dir="ltr">Consumers with food safety questions can "Ask Karen," the FSIS virtual representative available 24 hours a day at <a href="http://AskKaren.gov">AskKaren.gov</a> or via smartphone at <a href="http://m.AskKaren.gov">m.askkaren.gov</a>. The toll-free USDA Meat and Poultry Hotline 1-888-MPHotline (1-888-674-6854) is available in English and Spanish and can be reached from l0 a.m. to 4 p.m. (Eastern Time) Monday through Friday. Recorded food safety messages are available 24 hours a day. The online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at: <a href="http://www.fsis.usda.gov/reportproblem">http://www.fsis.usda.gov/reportproblem</a>.</p>
Field processingHeat Treated - Shelf Stable
Field recall urlhttp://www.fsis.usda.gov/recalls-alerts/tdl-group-corp--recalls-dried-chicken-soup-mix-products-distributed-without-benefit
Field risk levelHigh - Class I
Field closed year2017
Field has spanishFalse
Field recall date2016-07-27
Field recall typeClosed Recall
Field active noticeFalse
Field media contactVeronika Medina
Field qty recovered1,064 pounds
Field recall number066-2016
Field recall reasonImport Violation
Field archive recallTrue
Field related to outbreakFalse
Field recall number export066-2016
Field recall classificationClass I

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.

2Isolate & Discontinue Use

Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (USDA FSIS).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought The TDL Group Corp. Recalls Dried Chicken Soup Mix Products Distributed Without Benefit of Import Inspection?

Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (USDA FSIS). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • StatusTrue
  • Niveau de risqueClass I
  • DistributionMaine, New Jersey, New York, Pennsylvania
Recall Hazard Severity
High Alert (Class I)
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