Accueil/Tous les Rappels/CPSC-20073

CPSCGeneral Alert

Textron Specialized Vehicles Recalls Gas-Powered Golf, PTV, Utility and Shuttle Off-Road Vehicles Due to Fire Hazard

Name: Textron Specialized Vehicles Recalls Gas-Powered Golf, PTV, Utility and Shuttle Off-Road Vehicles Due to Fire Hazard
Brand: Textron Specialized Vehicles, of Augusta, Ga
SKU: CPSC-20073
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 13 février 2020ID du rappel: 20073Catégorie: Produits de ConsommationPays: États-Unis

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Motif du rappel / Danger

The starter generator wire can be improperly secured, allowing it to come into contact with the vehicle's exhaust, posing a fire hazard.

Description du produit & Identification

This recall involves gas-powered E-Z-GO, Cushman and Tracker brand off-road vehicles manufactured from November 2018 through June 2019 with certain non-sequential serial numbers ranging from 3377720 to 3440924. The serial number is located on the kick panel below the driver side seat.

Produits concernés

Gas-powered E-Z-GO, Cushman and Tracker brand off-road vehicles

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2020/Textron-Specialized-Vehicles-Recalls-Gas-Powered-Golf-PTV-Utility-and-Shuttle-Off-Road-Vehicles-Due-to-Fire-Hazard
Title	Textron Specialized Vehicles Recalls Gas-Powered Golf, PTV, Utility and Shuttle Off-Road Vehicles Due to Fire Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Screen Shot 2020-02-13 at 12.21.08 PM.png
Images › 1 › Caption	Recalled E-Z-GO: Express S4-Gas; Tracker Off Road: Tracker LX4-Gas
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Screen Shot 2020-02-13 at 12.21.19 PM.png
Images › 2 › Caption	Recalled E-Z-GO: Express L6-Gas; Tracker Off Road: Tracker LX6-Gas
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Screen Shot 2020-02-13 at 12.21.33 PM.png
Images › 3 › Caption	Recalled Cushman: Shuttle 2-Gas, Shuttle 4-Gas, Shuttle 6-Gas, Shuttle 8-Gas
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/Screen Shot 2020-02-13 at 12.21.48 PM.png
Images › 4 › Caption	Recalled specialized vehicle with red arrow marking the serial number’s location
Hazards › Name	The starter generator wire can be improperly secured, allowing it to come into contact with the vehicle's exhaust, posing a fire hazard.
Injuries › Name	Textron Specialized Vehicles has received 13 reports of melted and/or burned wires and electrical components and loss of vehicle function in some cases, including one report of fire. No injuries have been reported.
Products › Name	Gas-powered E-Z-GO, Cushman and Tracker brand off-road vehicles
Products › Number Of Units	About 20,573
Recall I D	8748
Remedies › Name	Consumers should immediately stop using the recalled off-road vehicles and contact Textron Specialized Vehicles for a free repair. Textron Specialized Vehicles is contacting all known purchasers directly.
Retailers › Name	E-Z-GO, Cushman and Tracker off road dealerships nationwide from November 2018 through October 2019 for between $6,300 and $13,400.
Recall Date	2020-02-13T00:00:00
Description	This recall involves gas-powered E-Z-GO, Cushman and Tracker brand off-road vehicles manufactured from November 2018 through June 2019 with certain non-sequential serial numbers ranging from 3377720 to 3440924. The serial number is located on the kick panel below the driver side seat.
Recall Number	20073
Manufacturers › Name	Textron Specialized Vehicles, of Augusta, Ga
Remedy Options › Option	Repair
Consumer Contact	Textron Specialized Vehicles toll-free at 888-525-6040 between 8 a.m. and 5 p.m. ET Monday through Friday, email at jcook03@textron.com or online (for E-Z-Go) at https://ezgo.txtsv.com, click on Owners, then Recall Information, (for Cushman) at https://cushman.txtsv.com, click on Owners, then Recall Information, and (for Tracker) at www.trackeroffroad.com and click on Recalls at the bottom of the page.
Last Publish Date	2020-02-13T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Textron Specialized Vehicles Recalls Gas-Powered Golf, PTV, Utility and Shuttle Off-Road Vehicles Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Entreprise responsableTextron Specialized Vehicles, of Augusta, Ga

Recall Hazard Severity

Caution (Class III)

Alerte officielle de l’agence

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🚨 SAFETY ALERT: Textron Specialized Vehicles, of Augusta, Ga - Textron Specialized Vehicles Recalls Gas-Powered Golf, PTV, Utility and Shuttle Off-Road Vehicles Due to Fire Hazard

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https://therecallfile.com/fr/recalls/textron-specialized-vehicles-recalls-gas-powered-golf-ptv-utility-and/CPSC-20073

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Textron Specialized Vehicles Recalls Gas-Powered Golf, PTV, Utility and Shuttle Off-Road Vehicles Due to Fire Hazard